Natemz
lvl.1
United States
Offline
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I am still waiting... I shipped my mavic to them a little over 2 weeks ago. According to my tracking number it was delivered last Monday, but then it updated again to show that it was also delivered on Friday. I've never seen a UPS tracking number say delivered twice, but in trying to figure out what the status was since I haven't heard anything since, I was hung up on by support 3 times. One guy even refused to let me speak to a supervisor, he just kept asking why I didn't want to talk to him, and that I was free to call back if I wanted. Finally, someone told me that they did in fact receive my mavic, and that they would send me a new one in 1-2 weeks.
At this point I don't know if it's worth it. If there were to be any other issues and I have to go through this again, I would just do a refund. Until DJI improves their support/customer relations this will be my last DJI purchase. |
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