B&H Shipping status
39976 392 2016-10-26
Uploading and Loding Picture ...(0/1)
o(^-^)o
DRONE-flies-YOU
Second Officer
Flight distance : 1450594 ft
United States
Offline

Hmmm, I just checked my B&H order and it now says "New order processing 1 Day Delivery" so hopefully something is happening.  

It used to say "On order" this morning, just like it has for weeks.

Also, the SanDisk card I have on order with the Mavic has said  "New order processing 1 Day Delivery" for weeks because it is in stock, but I put that I just wanted it shipped with the drone.
2016-10-30
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
United States
Offline

DRONE-flies-YOU Posted at 2016-10-30 18:16
Hmmm, I just checked my B&H order and it now says "New order processing 1 Day Delivery" so hopefully ...

Mine still says On Order and mine was placed on the 30th. I hope yours means something, but that means I'm gonna have to call them and see why mine isn't. Keep us updated.
2016-10-30
Use props
DRONE-flies-YOU
Second Officer
Flight distance : 1450594 ft
United States
Offline

It says that new status on my COMBO order placed on October 9th.  LOL, that's the day I learned that the DJI Mavic Pro even existed!

It still says "On Order" for another Mavic-only order placed on Oct. 25th.
2016-10-30
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
United States
Offline

That's odd the combo would release first, opposite of the way it's gonna with DJI.
2016-10-30
Use props
jvanderhoff
lvl.3
Flight distance : 14045 ft
United States
Offline

Order placed 10/8 and it still says On Order UPS.

Let us know if that change on your end means anything (I hope it does)
2016-10-30
Use props
DRONE-flies-YOU
Second Officer
Flight distance : 1450594 ft
United States
Offline

I'm sure it'll say "On Order" again tomorrow.
2016-10-30
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
United States
Offline

I just emailed them to see if I can get any updates, I'm not expecting to hear much.
2016-10-30
Use props
JtrJr-UAV Pilot
Second Officer
Flight distance : 4341 ft
United States
Offline

Placed my order about two hours after the release announcement, here's what I just received:

"DEAR JERRY,

We are sorry to inform you that the DJI MAVIC PRO PLUS FLY MORE COMBO is on back order by the manufacturer with no estimated time of delivery. As soon as we receive it from the manufacturer, we will promptly ship it to you and you will receive an email with a tracking number at that time. We apologize for this delay and for any inconvenience."
2016-10-30
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
Offline

JtrJr-UAV Pilot Posted at 2016-10-31 09:43
Placed my order about two hours after the release announcement, here's what I just received:

"DEAR  ...

Yea, I got that same email 4 days ago
2016-10-30
Use props
fpe420
New

United States
Offline

Gentleman and Ladies.  i am new to this.  so let me be clear.  this would be my first drone purchase.  i am leaving for a trip to scenic iceland in late november. (23rd)  and this would be a great addition to the group of 10 friends that are going.  does anyone have an opinion on whether there is a chance to get the drone by then if i havent yet ordered?  also does ordering the combo pack assure a quicker delivery?  and anyone have any ideas as to whether apple stores would be having them for first come first serve at the stores on november 2nd.  as I've read in other threads.  any advice is appreciated.  thank you in advance
2016-10-30
Use props
KnbwjGV0JNCJ
lvl.2

United States
Offline

Me Too, Got the same email today on my Combo.
2016-10-30
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
United States
Offline

fpe420 Posted at 2016-10-30 22:19
Gentleman and Ladies.  i am new to this.  so let me be clear.  this would be my first drone purchase ...

I would say ordering online would be your quickest, but you're looking at December 15th as the earliest that I know of. Apple won't have in stores until December 21 in the states.
2016-10-30
Use props
Riotcontrol
lvl.3
Offline

fpe420 Posted at 2016-10-31 11:19
Gentleman and Ladies.  i am new to this.  so let me be clear.  this would be my first drone purchase ...

I placed my order on September 29th and at this point I will be amazed if i receive it by then.
2016-10-30
Use props
gmccurdy
Second Officer
Flight distance : 3 ft
Offline

fpe420 Posted at 2016-10-31 11:19
Gentleman and Ladies.  i am new to this.  so let me be clear.  this would be my first drone purchase ...

I went to the local Apple Store and they told me 6-8 weeks, and that was Oct. 25th.  Their website now says Dec. 21st and it used to be Dec. 16th last week.

Personally, I'd go to the local shop selling them and buy it there in case the unit is defective and then dealing with mailing it back and forth and RMA stuff.
2016-10-30
Use props
fpe420
New

United States
Offline

so quick update.

i live in nyc.  and i have been emailing with Roger from brooklyndrones.nyc in past 30 mins.  (nice Customer service for sunday night)  he assured me that i could pre order now and they would have enough in their first shipment for me but if i wanted any extra batteries, they would only be available with the combo orders.

Roger wrote :
We're taking preorders now. We will have enough to fill preorders on our first delivery from DJI, so go ahead and put in an order. There's only a few slots left and we're expecting delivery by Nov 20th.
so im crossing my fingers




2016-10-30
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
Offline

Not that I'm surprised by the response to my email this morning, it just sucks to stay in this limbo like situation.



Thank you for contacting the Customer Service Department at B&H Photo Video and Pro Audio.

Please understand that we do not share information regarding our back order lists with our customers. This decision was made to avoid misleading the consumer, as well as protect sensitive information about our levels of stock and quantity of orders. The significance of a customer's position on line is relative to the quantity and frequency of our incoming shipments. At this time, the manufacturer has not provided us with a firm commitment as to when we can expect our next shipment to arrive, nor the number of units allocated for it. Thus, providing you with your position on the back order list will not really provide you with any further insight as to when you might expect your order to be filled. I wish I had more detailed information for you but at this time that is all that we know.

I understand your frustration, and I extend my sincerest apologies for any inconvenience this delay has caused you.


Please be assured that we will fulfill your order as we continue to receive stock.

Please let us know if you require any further assistance.

Thank you, we appreciate your business.
2016-10-31
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
Offline

That email does make it sound as though they have received and sent out some orders, although no one in here seems to be one of them.
2016-10-31
Use props
bert_vargas
lvl.3
Flight distance : 892749 ft
United States
Offline

trance728 Posted at 2016-10-31 09:12
That email does make it sound as though they have received and sent out some orders, although no one ...

I ordered from B&H on day of annoucement (9/27).   My order shows "On Order" and yesterday i received a "your order is still on backorder" email
2016-10-31
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
Offline

bert_vargas Posted at 2016-10-31 21:18
I ordered from B&H on day of annoucement (9/27).   My order shows "On Order" and yesterday i recei ...

Yea, I got that backorder email this morning as well. I really expected B&H to be one of the bigger suppliers but after all this I'll probably go for Newegg next time around.
2016-10-31
Use props
jsdiv
lvl.2
Flight distance : 258720 ft
United States
Offline

Checked with B&H again this morning. According to the rep, they are still awaiting for DJI to commit to delivery date for their first batch of Mavics. Just thought I'd update those in the B&H camp.
2016-10-31
Use props
vzecca
lvl.2

United States
Offline

UPDATE: Just spoke to B&H.  It seemed they were just as annoyed at DJI (and people like me checking on the status) as I am.  The new info is that they will NOT be receiving Mavics in this week, and they have no further info.
2016-10-31
Use props
jsdiv
lvl.2
Flight distance : 258720 ft
United States
Offline

vzecca Posted at 2016-11-1 04:01
UPDATE: Just spoke to B&H.  It seemed they were just as annoyed at DJI (and people like me checking  ...

I hate it for them because I don't see this at all as the retailer's fault. I think they are about as frustrated with the lack of ETA as most on this forum are.

I guess I'm close to accepting it's going to be awhile before I get my hands on one. Also hoping, they charge before my wife forgets that she "signed off" on me buying it .
2016-10-31
Use props
pbasinger
lvl.2
  • >>>
United States
Offline

I ordered from BH the day of the release, but have had no luck getting updates from BH like some of you so I appreciate people sharing this info. Info just recently from another retailer was Nov 14 for whatever that is worth.
2016-11-2
Use props
jsdiv
lvl.2
Flight distance : 258720 ft
United States
Offline

Woke up to an unprompted message from B&H this morning. I got all excited only to realize it was just a reassurance that the Mavic is still on back order.
Oh well, I guess it's good they are communicating.




2016-11-04_9-32-00.jpg
2016-11-4
Use props
Riotcontrol
lvl.3
Offline

jsdiv Posted at 2016-11-4 22:36
Woke up to an unprompted message from B&H this morning. I got all excited only to realize it was jus ...

Its not looking good for us at this point I do not think the apology DJI posted about 7-8 weeks to clear out initial orders will apply to us even though we placed our order early...  I have no idea how DJI is handling orders from retailers but it does not appear to be good.
2016-11-4
Use props
jsdiv
lvl.2
Flight distance : 258720 ft
United States
Offline

Riotcontrol Posted at 2016-11-4 23:24
Its not looking good for us  at this point I do not think the apology DJI posted about 7-8 weeks ...

Did you get it as well? Wondering if it was just an automated email.
2016-11-4
Use props
Riotcontrol
lvl.3
Offline

jsdiv Posted at 2016-11-4 23:52
Did you get it as well? Wondering if it was just an automated email.

I received it last month.
2016-11-4
Use props
fansd14ffd39
lvl.4
Flight distance : 8186496 ft
  • >>>
United States
Offline

Riotcontrol Posted at 2016-11-4 23:24
Its not looking good for us  at this point I do not think the apology DJI posted about 7-8 weeks ...

FYI:  My order is being sent to warehouse today.   Ordered the combo on 9/27 at around 9:30am PDT.

UPDATE: Just received the tracking info.  I chose the 3 day free shipping so will receive it on Wed.
14959163_10154748472242922_1865201883_o.jpg
2016-11-4
Use props
jsdiv
lvl.2
Flight distance : 258720 ft
United States
Offline

Riotcontrol Posted at 2016-11-4 23:54
I received it last month.

Sounds automated then.
2016-11-4
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
Offline

Nice to see finally some movement with them.
2016-11-4
Use props
13MStang
lvl.3
Flight distance : 892749 ft
United States
Offline

fansd14ffd39 Posted at 2016-11-4 11:56
FYI:  My order is being sent to warehouse today.   Ordered the combo on 9/27 at around 9:3 ...

Nice.   I ordered the non- fly more at around 1:00 pm on 27 from BH.
hopefully will see movement within the next week or so
2016-11-4
Use props
DRONE-flies-YOU
Second Officer
Flight distance : 1450594 ft
United States
Offline

B&H stated back in September regarding DJI and how they supply B&H with new products.  It said something like "you never know with DJI.  They might send 4, then 10, then 2, then 20.  It's not 1 big shipment ever with them."  It said all this about the Phantom series during their releases.
2016-11-4
Use props
Chango
lvl.2

United States
Offline

Well I just cancelled my order with B&H. I placed my order on Sept 30th. Maybe one of you guys will get yours a little sooner with my order out of the loop . . .  
2016-11-4
Use props
Riotcontrol
lvl.3
Offline

I hope they just charge my card and ship it asap,  the wait is messing up my M5 SMG repair budget lol.
2016-11-4
Use props
Multicoptertec
lvl.1
Flight distance : 16004 ft
United States
Offline

fansd14ffd39 Posted at 2016-11-4 11:56
FYI:  My order is being sent to warehouse today.   Ordered the combo on 9/27 at around 9:3 ...

That's great news! I ordered 9/27, Combo. Last time I spoke to B&H, they told me my order was within the first 80. No shipping confirmation yet.
2016-11-4
Use props
Multicoptertec
lvl.1
Flight distance : 16004 ft
United States
Offline

Just phoned them due to a lack of patience. They close at 2PM EST on Friday. How dare they, when the world is waiting for their Mavics!!!
2016-11-4
Use props
chasiu75
lvl.3
Flight distance : 154885 ft
United States
Offline

Multicoptertec Posted at 2016-11-5 03:12
That's great news! I ordered 9/27, Combo. Last time I spoke to B&H, they told me my order was with ...

They never tell me things like that.  I always try to ask and they make it sound like it is a matter of national security to say anything.
2016-11-4
Use props
chasiu75
lvl.3
Flight distance : 154885 ft
United States
Offline

fansd14ffd39 Posted at 2016-11-4 23:56
FYI:  My order is being sent to warehouse today.   Ordered the combo on 9/27 at around 9:3 ...

They must of not received many.  I ordered less then a hour after you.  My order was at 1:20PM EST on the 27th.  My order status did not change.
2016-11-4
Use props
trance728
lvl.4
Flight distance : 298048 ft
  • >>>
Offline

chasiu75 Posted at 2016-11-5 06:21
They must of not received many.  I ordered less then a hour after you.  My order was at 1:20PM EST ...

Was yours a combo?
2016-11-4
Use props
chasiu75
lvl.3
Flight distance : 154885 ft
United States
Offline

trance728 Posted at 2016-11-5 06:23
Was yours a combo?

Yes, it was the fly more combo.
2016-11-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules