davcom1
lvl.4
Flight distance : 440981 ft
United Kingdom
Offline
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Yes and no.
Back in the good old days (ye good olde days if you are REALLY old), you would go to a shop and buy something off the shelf. Then came the Internet and folk started to open up a whole new marketplace. (In fact, selling online happens to be how I earn a living)
Next came, "Pre-orders". A pre-order allows a retailer to begin gathering sales in advance of a launch date.
The idea is that those loyal "early adopters" of the product get rewarded for their commitment by receiving their products first... erm, on the launch date.
I've bitten my tongue at times and berated other complainants but these facts remain true:
1. DJI have taken their customers cash up front, more than likely fully aware that they cannot fullfil demand.
2. Even now, armed with their knowledge of production capacity and outstanding pre-orders, DJI is unwilling to provide their "impatient" customers with any idea of delivery date.
Yes people are getting hysterical over an expensive toy but I am fully convinced that a decent proportion of those shouters and screamers would be kept quiet with a simple delivery date.
I'm always expressing to my own staff that they must keep the customer informed. Its not a lot to ask. |
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