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641 1 2016-10-27
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bern.jules
lvl.1

Puerto Rico
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It was my first time purchasing a DJI product, I ordered on Sep. 29th and as a first time customer I have been appaulled at the customer service of DJI. This morning I went ahead and filed a dispute with my credit card company as my previous emails to have the order cancelled went unaswered.

I also see now that a lot of the forum posts that show customer discontent are systematically being deleted and censored. Shame on you DJI!

Never again!

The thread that was deleted was this one:
http://forum.dji.com/forum.php?mod=viewthread&tid=68000

Which had a link to an article critical of DJI misleading its customers. I'm pretty sure this thread will be deleted as well.



2016-10-27
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DJI LA Support
Captain

United States
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There is another thread open on this topic already: http://forum.dji.com/thread-68015-1-1.html

I am closing this thread.
2016-10-27
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