D_jan_i
lvl.4
Flight distance : 562802 ft
United States
Offline
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For me the same, no change and the customer service has no clue either - frustrating
Here part of the chat:
APPLE:
I see that you payment cleared on the 7th and it’s definitely preparing for shipment now!
APPLE:
Often, an order will ship within 3 business days after it prepares for shipment
ME:
Strange, it seems that the payment was released today or yesterday again?!
APPLE:
Once it ships we will update you with the date you can expect to pick it up,
APPLE:
I have heard of people seeing it appear and disappear on their accounts — I’m not really sure why that happens
APPLE:
I’m sorry about that
ME:
ok, I hope that you're right, because it's already 4 days ago it was told that it's going to ship
APPLE:
Was it still preparing for shipment 4 days ago?
ME:
but the system doesn't show me the real shipping information
ME:
yes
APPLE:
Right — it doesn’t show me an accurate date either yet, it only says “Available November”
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