All I can say, dispite the reassuring messages that DJI like to put out, like 'we are here for you'.
I would say that Adam Najberg and his team have done a POOR job of comumnicating to DJI's loyal customer base.


I accept delays but the lack of information, has been astouding. The chat service (when you can get through) just says check later. No response to emails.

I second this post... just tried a chat on 10/28/2016 8 pm Eastern... advised I was in line as customer 28 but no one ever responded, chat ended.... sent email auto reply advises the time for reply will be longer than usual...  just wish we could get a reply with ANY information at this point.