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My phone won't fit
636 6 2016-10-29
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kickback410
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My phone won't fit onto the remote control
2016-10-29
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kickback410
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The app will not rotate
2016-10-29
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Geebax
Captain
Australia
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Your phone is designed to be used in landscape mode, there are two flip up tabs on the device holder to hold it in place.
2016-10-29
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DJI Mindy
Administrator
Flight distance : 7 ft
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Could you please clarify what mobile device you are using?
Have you tried to change a original usb cable to link with the RC?
2016-10-29
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Please post a pic, of your phone not fitting the holder. Thanks.
There will be a way to make it fit, perhaps with an extension bracket.
Which phone are you using?


RedHotPoker
2016-10-29
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Just as mentioned above, please describe it in details about the issue so that we could help you out. Thanks.
2016-10-29
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KM5RG-Robert
Captain
Flight distance : 2075213 ft
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Assuming you are using a Phantom 3/4, flip the arms down that are halfway up the holder, turn your phone sideways and it should fit and clamp down just fine. If the App will not rotate, that is likely a setting on your phone.
As already mentioned, the app is designed to be used in landscape (widescreen) mode
2016-10-29
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