Important Notice Regarding Phantom 2 Firmware v3.10
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DJI-Autumn
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Hong Kong
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Important Notice Regarding Phantom 2 Firmware v3.10


There have been a small number of reported issues with the latest Phantom firmware, v3.10. In response to these reports, DJI has proactively suspended this firmware update.

If you already updated your Phantom firmware to v3.10, please reset your firmware to the prior version (v3.08) immediately. To do this, connect your Phantom to your PC, launch the DJI Phantom Assistant software, and follow the standard procedures for updating your firmware. V3.08has now been designated as the latest version, and your Phantom will be reset.

If you have not yet updated your Phantom firmware to v3.10, and your current firmware version is v3.08, no action is necessary.

If you are running an older Phantom firmware version, DJI suggests that you update to v3.08 now.

Check your firmware status and apply any available updates by connecting your Phantom to your PC, launching the DJI Phantom Assistant software, and clicking “Upgrade”.

iOS Note: Some iOS users have reported issues when using Phantom firmware (v3.08) with the iOS VISION app (v1.0.46). To address this issue, the iOS app has been updated and is now available in the App Store. If you require the VISION app to fly safely, please update to the latest version (v1.0.48) before flying. No update is required for the Android version of the VISION app.

If you have any questions, please contact support@dji.com.

Thank you,
DJI

2015-2-6
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trailtec.dodo
lvl.2

Australia
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Thanks for the info Autumn.
2015-2-6
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rod
Second Officer

New Zealand
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Thanks DJI , this is the sort of response your financial backers (us!)  have been begging for.   Well done, very confidence inspiring.

Rod
2015-2-6
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rod
Second Officer

New Zealand
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This is important stuff and should stay at the top of the forum for owners who don't have the time read down the postings..  DJI can you keep this at the top ?
Cheers!
Rod
2015-2-6
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Jamie Hellmich
lvl.4

United States
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Bump to keep at top.
2015-2-6
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jeepinocala
lvl.3

United States
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Thanks for telling us now work on an update and make it good so we dont need to update all the time.
2015-2-6
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markus2015
lvl.4

Germany
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DJI, perhaps consider a new Topic heading like "DJI announcements" where only you can open up threads. It would be great to have an overview of new Firmware/software releases, current problems, warnings etc.
2015-2-6
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gnixon2015
lvl.4

United States
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this thread should really be stickied at the top so we dont have to keep bumping it for others
2015-2-6
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rod
Second Officer

New Zealand
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Up we go so all will know!
2015-2-6
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rod
Second Officer

New Zealand
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You should be higher to tell the flyer!{:3_41:}
2015-2-6
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Peter hardy
New

United Kingdom
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Just done this now no sat link and motors will not start!! whats going on?
2015-2-6
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rod
Second Officer

New Zealand
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Up to the top to stop a drop.{:3_55:}
2015-2-7
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Jamie Hellmich
lvl.4

United States
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My turn to make some points, bump to top.
2015-2-7
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rod
Second Officer

New Zealand
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Jamie Hellmich Posted at 2015-2-7 22:52
My turn to make some points, bump to top.

But make the time to make it rhyme!
2015-2-7
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jeepinocala
lvl.3

United States
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So why is your site still showing 3.10 as the latest? You need to get your crap in gear jerking us around. Fix your support site.
2015-2-7
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simonhilluk.goo
New

United Kingdom
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DJI seem able to send out marketing emails ok.... you would sort of expect them to send out alerts especially where there are safety risks or potential risks to our property.  I assume that as all units are coded they would even have a database of who has what and what FW they are running.
I suppose its standard 'don't accept jack responsibility'....... 'what fly away'....
2015-2-7
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Jamie Hellmich
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United States
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TenCentsWorth Posted at 2015-2-8 05:02
One point for taking the time
No points for not making it rhyme

Sorry for being so random,
I was heading out to fly my Phantom.
2015-2-7
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rod
Second Officer

New Zealand
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30 degrees and sunny ,
you may find that funny-
but with temperatures so high,
I am really  too hot to fly!
a cold beer is more appealing
than reaching a 400foot ceiling!
Rod
2015-2-7
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rod
Second Officer

New Zealand
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we are doing this for others, our sisters and our brothers,
so if they're being slack, they don't have to look too far back,
to see what is occurring,
to keep the props a whirring!

Rod{:3_48:}
2015-2-7
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rod
Second Officer

New Zealand
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No bed yet, its far too hot,
but beer is short, i've drunk the lot,
but DJI are working hard
for the birds in our back yard.
an update please for us and then,
we will all fly safely yet again!{:3_48:}
Rod
2015-2-8
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rod
Second Officer

New Zealand
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TenCentsWorth Posted at 2015-2-8 17:29
Really? Hot in NZ? Ah yes now I remember, February the best month of the year!

Regards

30 c today and we have seen 36c a couple of weeks back!  But last Thursday it was 12 c !

The weather here is very mixed,
'bout that I am not lying,
if DJI get their APP together
soon I could be flying!

{:3_62:}  Rod
2015-2-8
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rod
Second Officer

New Zealand
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rod Posted at 2015-2-8 18:54
30 c today and we have seen 36c a couple of weeks back!  But last Thursday it was 12 c !

The weat ...

It's midnight now , the beer is done, and given me a funny head,
so someone else please join us here,
to keep this up, I'm going to bed!

g'night from an Englishman in New zealand!

Rod.  and who knows kiddie winkies- tomorrow may bring us a shiny new update!{:3_52:}
2015-2-8
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MAD In NC
lvl.2

United States
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Beautiful day here.  60f/15c.  Brunch w family and I've already cracked the MImosa's.....

My contribution to the thread is as follows;



It's now been three weeks,
And things continue to look bleak

Customers continue to get frustrated,
While their birds are sitting castrated

Service constantly says "send in" here is your RMA
Which statement has now become part of the support DNA

Many have been taught
And to forgo the fraught
Do not upgrade a working bird
Cause you might end up with a 1.2kg turd
2015-2-8
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phillbarnes9.gm
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Flight distance : 40367 ft
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Spain
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Gerry1124 Posted at 2015-2-8 10:33
We have another snow storm now and expecting another 1 to 2 feet.  I think I'll be able to fly abo ...

Sorry to hear that Gerry but a lot of us are quietly please cos now we have access to a mine of information 24/7
2015-2-8
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perdidoflyer
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United States
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TenCentsWorth Posted at 2015-2-8 15:43
The time has come to lift this thread
I was waiting for Rod but he's probably in bed

Excellent!
2015-2-8
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perdidoflyer
lvl.2

United States
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rod Posted at 2015-2-8 18:54
30 c today and we have seen 36c a couple of weeks back!  But last Thursday it was 12 c !

The weat ...

Yes, that would be construed as hot in NZ! For those of us in the northern hemisphere, this is summer "down under", and the formula to convert C to F is "divide by 5, multiply by 9, add 32", so Rod's 30C is our 86F!
2015-2-8
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JATO
lvl.4

United States
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It is only 62 F here, burrrrr Gerry you should get a quadcopter simulator so you can pretend you are flying outside until the weather gets better.
2015-2-8
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umpa
lvl.4

United Kingdom
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Fortunately I never updated, it was a rushed out 'fix' for the Whitehouse.
2015-2-8
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MAD In NC
lvl.2

United States
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took the V3 out for first time after cycling the V2.   Before hand I cal'd the transmitter manually as you posted Gerry,  gimbal worked perfect then....  Then while in the field in 20-30 Mph winds, on a 63f day - after a fantastic brunch with the kids and I put down three batteries once I programmed the controller to Mode 2 (good think I brought the mac with me).....  didn't get above 100'/33m due to winds but  all good on 3.08, 1.043 and camera load 1.25 which is where I will stand for some time.

i'll pop another pop and try to manually calibrate again hoping it stays in Mode 2 then all is perfect in the DJI realm with me.

Gerry - sorry about the mess you are in.  It was like that last year also when I was up there the week after the SuperBowl.  Thanks for staying up there and putting up with that crap and paying all those high $ taxes..   I've move from ChiTown 15 yrs ago and smashed my snowblower with a sledge hammer on the way out and never will buy another one!  

2015-2-8
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rod
Second Officer

New Zealand
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I'm back and it's raining,
so my interest is waning,
in flying too HIGH
in this darkening sky. !

Hey I just had a thought: maybe V3.10 had a glitch that made the white house an automatic return to home point- THAT WOULD EXPLAIN  WHY THEY WANTED IT PULLED SO BADLY!!{:3_46:}
2015-2-8
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rod
Second Officer

New Zealand
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you could say I'm being picky
but DJI make this a sticky,
then Guy and I can get respite,
from promoting your message all through the night! {:3_57:}
Rod
2015-2-8
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MAD In NC
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United States
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Gerry1124 Posted at 2015-2-9 04:37
I'm retired and a veteran so I don't pay any tax except for things I buy.  I'm nowhere near the ci ...

First - thanks for your commitment that you personally made in probably a really shitty time of the US!  

Im also retired, but pay taxes and when I stop up your way in July for the 1 week of summer I'd look ya up if this forum had a PM function,,,,  maybe by May we can get that.............
2015-2-8
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MAD In NC
lvl.2

United States
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Days been good, i left the ground,
I've flown while other been running around
the load was old with known issues
but unlike new I broke no tissues

while I've learned not to expect the new,
this forum shows dont upgrade to quick as you will spew
one day all will work, if Obama doesn't go berserk
any many say his team is full of big fat jerks

so here to the next upgrade which I hope works
and we all hope it leaves the desk of an ignorant clerk
I'll watch and await your good new reply,
but I've learned it will be a time before I apply



2015-2-8
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MAD In NC
lvl.2

United States
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holy crap!   see ya in August...   hope ya got plenty of beer!
2015-2-8
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rod
Second Officer

New Zealand
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Hiya MAD, we're pleased that you have joined us,
as our crusade here is tiring and not wanting to fuss,
my rhyming skills are waning, and we needed some support
as it takes more than two, to safely hold the fort,

So the bumping must prevail,
to inform our fellow flyers,
so carry on me hearties,
no-one can say that we are not triers!

(C'mon DJI ,give us an update this is doing my head in!)
Rod

2015-2-8
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gnixon2015
lvl.4

United States
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MAD In NC Posted at 2015-2-9 08:49
duplicate AND no delete option here.............

there is a delete option, go into post editor and click 'additional' or something like that at the bottom, one of the choices is delete this post.  lemme know if you dont find it and ill post a screenshot.
2015-2-8
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rod
Second Officer

New Zealand
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DJI we are working hard on your behalf,
even though we are not staff,
but we would like some action soon,
before you turn me into a loon!
and Guy is still upside down,
getting odd looks around his town!
Rod
2015-2-8
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rod
Second Officer

New Zealand
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DJi offered 30 dorrers  (sic)
for us to recount our daily horrors,
its an insult sure, because you see,
we are already doing it now for FREE!

We do this to help our fellow man
because we want to, because we can,
but to offer a paltry 30 bucks
is taking the P'*ss and it surely sucks.

Now I've had my say and cleared my head,
so goodnight all I'm going to bed.

  Rod

2015-2-9
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rod
Second Officer

New Zealand
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Hi Guy,
well  as you say I am English (not sure about fine) however, I have been here now for about 8 years in NZ and it is now my permanent home.  I have a video production company , you can see some of my work here.  www.voxvideoproductions.co.nz
And what's this about dismal weather in NZ? we had a hot day only last week- everyone was talking about it! and we have beautiful lakes , rivers and mountains and you have a bloody great rock and Tony Abbott- how bad can it get??{:3_56:}
Cheers!
Rod
2015-2-9
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SAFrankSU
lvl.3
United States
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I have current versions of:
1.0.48 Vision App
1.1.9 Camera
3.10 NAZA

Upgrading actually seemed to fix a camera glitch (where the App would close if I moved the camera). Is it safe to fly with the Phantom in version 3.10? What problem might I encounter? Motors and Home Point reset seem to be doing OK. Haven't flown it/ calibrated compass yet.
2015-2-9
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