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Laging Is Back!!!
1066 21 2016-11-1
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Drone Flights S
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Flight distance : 223684 ft
United States
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Got my bird back from DJI with a new Controler to aleviate the really serious laging I had. It was fine with NO laging and I was soooooo happy. Now with the same equipment and all the lastest Firmware its BACK! 3-4 second delay ...................... so where to start Truoble shooting this situation??
2016-11-1
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Would you please help clarify your aircraft model?
What mobile device you are using?
You notice this issue after firmware upgrading?
2016-11-1
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Phantomski
Captain
Flight distance : 12289669 ft
United States
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lagging video or lagging controls?
is it the same when u r on the ground testing?
2016-11-1
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quanthonytrang
First Officer
Flight distance : 419980 ft
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Australia
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I assume you have a P3A or P3P.
If FPV is lagging then reset your camera by unplugging the 2 cables that come down from the Phantom body to the Gimbal board. Wait 30 seconds and plug back it in.
If this re-occurs then its the problem with poor heat dissipation in the gimbal board.
There is a fix but it requires you to bust open the gimbal.
2016-11-1
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Tigger_81
lvl.1
Poland
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---There is a fix but it requires you to bust open the gimbal                                                                                                                                                                                                       Hi quanthonytrang, could you tell me more about this fix? Do you have any tutorial or youtube video?
2016-11-19
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Could you please answer Natalia and Phantomski's questions at your earliest convenience?
2016-11-19
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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Seems to have aliviated itself! :-)
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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Problem solved itself!!
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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DJI Natalia Posted at 2016-11-1 19:03
Would you please help clarify your aircraft model?
What mobile device you are using?
You notice this issue after firmware upgrading?

Thanks, it fixed itself!!  :-)
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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Phantomski Posted at 2016-11-1 19:50
lagging video or lagging controls?
is it the same when u r on the ground testing?

yes, it was
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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quanthonytrang Posted at 2016-11-1 21:59
I assume you have a P3A or P3P.
If FPV is lagging then reset your camera by unplugging the 2 cables that come down from the Phantom body to the Gimbal board. Wait 30 seconds and plug back it in.
If this re-occurs then its the problem with poor heat dissipation in the gimbal board.

Interesting!  I'll keep that in mind!
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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Tigger_81 Posted at 2016-11-19 13:05
---There is a fix but it requires you to bust open the gimbal                                                                                                                                                                                                       Hi quanthonytrang, could you tell me more about this fix? Do you have any tutorial or youtube video?

I would never dare to do that!
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
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DJI-Jamie Posted at 2016-11-19 19:39
Could you please answer Natalia and Phantomski's questions at your earliest convenience?

As the reply came much later I didn't see the replies!
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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DJI-Jamie Posted at 2016-11-19 19:39
Could you please answer Natalia and Phantomski's questions at your earliest convenience?

I did just a second ago!
2017-4-10
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Drone Flights S Posted at 2017-4-10 03:21
Thanks, it fixed itself!!  :-)

That's great, nice to know it's working, enjoy the flight!
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
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Do you know why I can't start a new thread?
2017-4-10
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Phantomski
Captain
Flight distance : 12289669 ft
United States
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no i do not....  perhaps it requires you to have certain number of points? I think i remember that at the beginning of my "activities" here I could not either.... Keep commenting and working with pple on other threads, and i think it may unlock u eventually. Maybe there's also something about verifying your email address... I simply do not remember my beginnings for a year ago.
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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Phantomski Posted at 2017-4-10 07:37
no i do not....  perhaps it requires you to have certain number of points? I think i remember that at the beginning of my "activities" here I could not either.... Keep commenting and working with pple on other threads, and i think it may unlock u eventually. Maybe there's also something about verifying your email address... I simply do not remember my beginnings for a year ago.

Still can't post a new thread ... :-)
2017-4-10
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Drone Flights S
lvl.2
Flight distance : 223684 ft
Sweden
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"It will take 1-2 working days to conduct damage assessment. Please wait patiently. "   Yeah, sure OK ... thanks ...  :-(
2017-4-10
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Drone Flights S Posted at 2017-4-10 23:30
"It will take 1-2 working days to conduct damage assessment. Please wait patiently. "   Yeah, sure OK ... thanks ...  :-(

What's your case number? I'll look into it with the local appropriate department.
Please click on "Reply" button here so I can get a remind, thanks.
2017-4-11
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T3rdEye
Captain
Flight distance : 221844 ft
United States
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I too cannot start a new thread.  I have been asking for help from moderators with no success.  I can reply but cannot start new thread. This just started after my first post in January. No problem prior to that.
2017-4-11
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Phantomski
Captain
Flight distance : 12289669 ft
United States
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well, u have only 500 points.. like i said, i cannot remember how many u need, but u cannot create threads until u "graduate" to the next level.. I am pretty sure.... there was a place where you could check what u get at how many points, but i cannot find it right now
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2017-4-11
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