Aid'n'Abet
lvl.1
Australia
Offline
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G'day guys,
After reading through these, I thought I'd add my info - not that its likely to make anyone feel better....
Ordered (Mavic Pro, extra battery, car charger, aircraft sleeve, and ND filters) DIRECT from DJI: 19/02/17
Have just contacted chat (spoke with Melou) and found out that;
Car charger will ship 24th Feb
Spare battery will ship 2nd Mar
Mavic Pro will ship 7th Mar (*insert sad face here*)
ND Filters will ship 21st Mar (I knew these would take a bit longer, but didn't expect this long)
Just realised I didn't take down the date for the sleeve, so contacted them again (Sofia this time) and got a different answer....
All items to ship together on the 20th of March. (*insert crying face here*)
When I asked if they could ship separately, Sofia said that they were indicating that they would ship together.
Sofia then went to review the order and found out that it really wasn't going to be separated and would ship together when the ND filters came in. She then offered to "ask HQ" if it could be shipped separately (which of course I asked for). Now it's going to be "escalated to HQ" and I should have an email within 2 days.... I just wonder if that's a "DJI 2 days" or a "normal-everyday-person, actual calendar 2 days".....
Strange, very strange.
Kinda glad I had to ask them again, because I was given clear dates the first time and had set them in my phone as reminders (so I could get a little bit happy when I knew each one was about to ship), and I would have been pretty disappointed if those dates had come and gone and I hadn't seen the elusive 4th dot.
So - is no news really good news??
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