Could you please find the update log file and send it here?
35.You could find the update log file by following these steps:
1. Enable Viewing hidden files in your OS. Below are the websites where you can check how to show the hidden files in your PC.
For The Windows System: http://windows.microsoft.com/en- ... den-files=windows-7
For The Mac System: http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2.Enter the root directory of the SD card, then find the hidden folder MISC and enter it. There is LOG folder in it.
3.The LOG txt file is under the LOG folder.
In addition to Donnie's questions, have you already tried reformatting the SD card and trying again? Could you verify what firmware version you were trying to update to? What Inspire model do you have?