Mavic_Flyer
 lvl.1
Flight distance : 612894 ft
Australia
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Hey Kuzz, not sure it'll add anything to your case, but I've had to avail myself of support twice in the last 4 months (once due to my uselessness and crashed my Mavic on day one, and once for a faulty compass, no fault of mine). Both times I've had excellent service from pick up, repair and delivery of my Mavic. Ellen Feng was also my case manager and she was awesome.
Just thought I'd throw that out there for balance and to let other users see that all is not terrible. Hopefully your issues have all been resolved now and you're in the air already.
Pete
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