Cancelled my Amazon order
1365 13 2016-11-11
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BarrettF77
lvl.2
Flight distance : 565459 ft
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Was supposed to deliver by Dec 1 and now changed to Jan 15.   I really don't understand what the issues is and would like DJI to explain.  

I'm glad we aren't seeing issues like the Karma and truly that would be much worse.  But this is still pretty frustrating for this price and when I've called in to support to have them indicate very little in the way of helpful information.  
2016-11-11
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WasabiBread
lvl.3
United States
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Where does it say Jan 15?
2016-11-11
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BarrettF77
lvl.2
Flight distance : 565459 ft
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It says on the pre order page what the current expected date is and when I called their customer service they confirmed.
2016-11-11
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NomadRT
lvl.4
Flight distance : 1669012 ft
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Just to be sure --  it said it on your specific Orders information page in your account, correct?    Not the page that people go to actually place an order for it.   
2016-11-11
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BarrettF77
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It said the date was pending and I verified with Amazon before placing the order and was advised of a availability on Dec for shipping.  
2016-11-11
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trance728
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BarrettF77 Posted at 2016-11-11 23:53
It said the date was pending and I verified with Amazon before placing the order and was advised of  ...

Your order probably was for Dec 1st, but any new orders would be for January.
2016-11-11
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BarrettF77
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Order was placed back in October.  Either way, the rep was kind of rude from DJI when I called unfortunately and it made me hold on my purchase.  

It looks like a great drone, but service I feel is important.  And I have seen all the posts about ordering through DJI itself and won't be doing that either.   
2016-11-11
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dozerdrone324
lvl.3
Flight distance : 904888 ft
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Just received a response from Amazon.
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2016-11-11
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BarrettF77
lvl.2
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I'd like to say I had the same happen.  Happy for you though.  The gal told me
2016-11-11
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makg
lvl.1

United States
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Yeah who knows if that's true, Amazon has been pushing the date back for months now. I ordered oct 11 and am losing hope.
2016-11-11
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andersonn
lvl.2

United States
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I have a second pre-order through Amazon and it says "arriving December 8-9" but now the release date has changed to January 15.  Really getting old with constant delivery changes.  I know it has been said hundreds of times before, but getting crazy.  I'm not in a huge rush to get it or anything but a company of this size has this big of a screw up and more and more problems everyday with shipping is getting to be down right pathetic.
2016-11-11
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robble
lvl.2

United States
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Just got off Amazon chat.  The rep didn't seem to have a strong knowledge and simply said "if release date got pushed back that will probably affect all pre-orders".   

I have a combo on direct dji order and used amazon(as seller) for a drone only order just in case they shipped quicker than DJI.
2016-11-11
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dozerdrone324
lvl.3
Flight distance : 904888 ft
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Decided to chat with Amazon further about this and this time the response, was that all orders have been pushed back even if you originally ordered when it had an earlier date. The representative said he put in a request for the manufacturer to give a better idea of release date, or what the situation actually is. Whatever that means.
2016-11-11
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BarrettF77
lvl.2
Flight distance : 565459 ft
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dozerdrone324 Posted at 2016-11-11 15:53
Decided to chat with Amazon further about this and this time the response, was that all orders have  ...

I really don't know what the deal is with Amazon these days.   Spotty knowledge even if they sell almost everything you could possibly want to buy.  
2016-11-11
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