Front landing gear broke off after crash
1645 7 2016-11-13
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ANCW
lvl.2
Flight distance : 275072 ft
United States
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Front landing gear broke off after crash, i would like to know how to get the parts to replace it? i dont have DJI refresh, my country dont have the support. where can i get the parts to repair my landing gear.
2016-11-13
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Sgt_Throatpunch
lvl.2

United States
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Oh my, what were the details of the crash? User error or malfunction? Pictures?
2016-11-13
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Cmartin3977
lvl.4
Flight distance : 304744 ft
United States
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I'm guessing that you will probably have to send it back to dji for repair, as I'm sure you won't be able to find replacement parts for quite some time.
2016-11-13
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cluc
lvl.3
Flight distance : 85682 ft
Australia
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Raise a support ticket
2016-11-13
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry for your crash,ANCW.
Please fill in follow information and send an email to cs8@dji.com, we'll help to raise a ticket for you.
Full Name:
Email Address:
Phone Number:
Country:
Shipping Address:
Zip Code:
Phantom Model:
Issue illustration:
2016-11-13
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ANCW
lvl.2
Flight distance : 275072 ft
United States
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Sgt_Throatpunch Posted at 2016-11-13 12:25
Oh my, what were the details of the crash? User error or malfunction? Pictures?

it was a user error, crash against my garage door.
2016-11-14
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ANCW
lvl.2
Flight distance : 275072 ft
United States
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DJI Mindy Posted at 2016-11-14 00:08
Sorry for your crash,ANCW.
Please fill in follow information and send an email to , we'll help to ra ...

ok thank you I will send you soon.
2016-11-14
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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ANCW Posted at 2016-11-15 05:43
it was a user error, crash against my garage door.

Sorry to hear that. There are no user serviceable parts (as of now) on the Mavic and you would need to send it in. You can call 818-235-0789 and I don't think there's a hold time right now.
2016-11-14
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