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[Update] Am i being Naive? Yes. Newegg orders will ship Dec 15
7252 180 2016-11-13
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trance728
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Now I don't know what to believe, my status has been on Order Verification for over 2 weeks now. Part of me is worried that DJI cancelled my order and didn't inform me or Newegg, I really hope that's not the case.
2016-11-14
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Rocco12475
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Rocco12475 Posted at 2016-11-15 07:26
Here mr. skeptical

Item List:

Just kidding that was from the mavic I already have... but I really did get this email below:

Dear Valued Customer,

Thank you for your recent pre-order purchase of the DJI Mavic Pro from our marketplace seller, DJI Official Store.

Unfortunately at the time of your purchase, our website experienced a system glitch where details regarding the actual ship date of your order were omitted. The actual ship date for your order will be December 15, 2016.

At this time, your credit card has not been charged. We will charge your credit card once the order ships. If you no longer wish to wait, you may cancel your order.

Please contact us at marketplacesupport@newegg.com if you have any questions or would like to cancel your order.

Best Regards,

Newegg Marketplace
2016-11-14
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Schwavic
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Rocco12475 Posted at 2016-11-14 15:26
Here mr. skeptical

Item List:

But you said you ordered 6...
2016-11-14
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trance728
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Rocco, not cool, you should know how on edge everyone is with this damn drone.
2016-11-14
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Kickass Ninjas
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trance728 Posted at 2016-11-14 15:47
Rocco, not cool, you should know how on edge everyone is with this damn drone.

I ordered one (only 1) this morning as newegg still shows they were in stock.  I got the same email saying they had a website 'glitch' and actual ship date is December 15, 2016.
2016-11-14
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robble
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I havne't gotten the glitch email yet but fully expect to.
On a good note a local mom and pop hobby store said they got word from DJI that they've had 12 shipped to them and expect them any day.
Still not holding my breath.
2016-11-14
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Eric Mavic
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I think DJI is just messing with people at this point.
2016-11-14
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trance728
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At least a bunch of the Apple orders are shipping, that's good I suppose.
2016-11-14
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Rocco12475
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Schwavic Posted at 2016-11-15 07:47
But you said you ordered 6...

I did and than I ordered a 7th... But after I got that email saying no mavic until dec 15th so I canceled all my orders.. The first was real but it was a buddy of mine who did order from new egg on Oct. 4th and got his 2 weeks ago.  I thought maybe I could order and do same thing but after they faked me out and sent email after I canceled.
2016-11-14
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Rocco12475
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trance728 Posted at 2016-11-15 07:47
Rocco, not cool, you should know how on edge everyone is with this damn drone.

I'm sorry.. I was just joshing

I was going to tell everyone right away I was just playing.
2016-11-14
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Rocco12475
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But the e-mail from New egg about "glitch" is real.. I know that "glitch" is not real.... It's lets take a bunch of orders, some will cancel and some will keep it picking up more orders for us in the end.  VERY DECEPTIVE FUNNY HOW GLITCHES NEVER WORK IN OUR FAVOR!!!
2016-11-14
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Schwavic
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Rocco12475 Posted at 2016-11-14 17:36
But the e-mail from New egg about "glitch" is real.. I know that "glitch" is not real.... It's lets  ...

I've definitely seen glitches work out in the consumer's favor...
2016-11-14
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robble
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Still haven't gotten my "glitch" email. *crossing fingers*
2016-11-14
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chuck9
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I just canceled the Newegg order, it took 20 min. See the chat log below:

System   System:   Connecting...
System   System:   Your reference number for this chat session is 1748569
System   System:   Waiting for a Customer Representative...
undefined   System:    Estimated wait time is 0 hours 6 minutes 5 seconds
undefined   System:    Estimated wait time is 0 hours 1 minutes 39 seconds
undefined   System:    Estimated wait time is 0 hours 1 minutes 48 seconds
System   System:   You are being transferred to another Agent. Please stand by...
System   System:   Marx Z. has joined this session!
System   System:   Connected with Marx Z.
System   System:   Hi Chuck9! My name is Marx Z..
System   System:   I have reviewed the reason you are contacting us and I am happy to assist.
Customer   Chuck9:   Hi Marx! I ordered # 226432879, and it said that it was in stock, but now is shoes a dec 15 ship date, can you please just cancle the order for me. Thanks.
Customer   Chuck9:   Also on Bank of America, I show two changers, but only one refund.
Agent   Marx Z.:   Charles, this is a Marketplace order and I will email seller on your behalf to cancel it.
Customer   Chuck9:   Nice, thanks for taking care of it.
Agent   Marx Z.:   I am working that firstly. Would you please wait a moment?
Customer   Chuck9:   Sure, no problem.
Agent   Marx Z.:   Thank you for waitng.
Agent   Marx Z.:   Waiting*
Agent   Marx Z.:   I have already emailed seller. And it will take 1-2 business days for the seller to process it and reply to you. Please feel free to contact us if the seller doesn't reply to you on time.
Customer   Chuck9:   Ok, thanks. Sounds good. Have a great night Marx. I'll chuck the order status in a few days.
Agent   Marx Z.:   Also, I am checking the second question.
Customer   Chuck9:   Ok, thanks!
Customer   Chuck9:   The first time, it was blocked by the bank, then I approved the transaction, and resubmitted the credit card
Agent   Marx Z.:   May I know when exactly the refund was requested? And which order it was belong to?
Customer   Chuck9:   CHECKCARD 11/14 WWW.NEWEGG.COM 800-390-1119 CA activity type debit
        Processing. Select to mark activity type debit -1,073.93 CHECKCARD 11/14 WWW.NEWEGG.COM 800-390-1119 CA as Reconciled -1,073.93        
        CHECKCARD 11/14 WWW.NEWEGG.COM 800-390-1119 CA activity type debit
        Processing. Select to mark activity type debit -1,073.93 CHECKCARD 11/14 WWW.NEWEGG.COM 800-390-1119 CA as Reconciled -1,073.93
Customer   Chuck9:   Both for order # 226432879
Agent   Marx Z.:   Thank you for your information.
Marx Z.:   As to order number 226432879, this order is still in process and we do not charge you yet.
Agent   Marx Z.:   The money might be held by the bank and it will take 3-5 business days to release after this order is canceled.
Customer   Chuck9:   Ok, I'll double check to make sure the double transaction goes away in a few days.
  Marx Z.:   If you don't fix that issue, please feel free to contact us back.
Agent   Marx Z.:   Is there anything else I can assist you with today?
Customer   Chuck9:   Ok, thanks. Have a good one.
System   System:   The session has ended!
2016-11-14
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trance728
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A synopsis of that would have been preferable.
2016-11-14
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chuck9
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trance728 Posted at 2016-11-14 20:10
A synopsis of that would have been preferable.

Some like the details!
2016-11-14
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fullswing
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If they keep to their word with the Dec 15th date, I'll be happy.

At least it's a month sooner than the new date on my Amazon order.
2016-11-14
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robble
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I'll leave my order active.  Still havent gotten the glitch email. So now i have preorders with 4 different places.  First to ship gets to keep my business.  Will cancel the other 3.
2016-11-14
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FrequentFlyer
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Rocco12475 Posted at 2016-11-15 09:36
But the e-mail from New egg about "glitch" is real.. I know that "glitch" is not real.... It's lets  ...

You're an Idiot.
2016-11-15
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fullswing
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Drone-only can be purchased again.
2016-11-15
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trance728
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Well I am completely dumbfounded about the email I just received from Newegg stating that my order just shipped, thought it was for the P4 Pro I just ordered but it was actually for the Mavic combo I ordered on October 31st which displayed shipping Dec. 15th when I made it. I had an orignal order through B&H from Sep. 30th that I canceled and doubt it would have shipped by now, this is not going to make many people happy. And here's photo proof because I wouldn't believe anyone saying this either.
Screenshot_2016-11-17-11-19-10.jpg
Screenshot_2016-11-17-11-20-10.jpg
Screenshot_2016-11-17-11-18-05.jpg
2016-11-17
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trance728
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Well those uploaded like crap, how does everyone in here post legible images?
2016-11-17
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trance728
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Did any of you from this thread that ordered keep the order going? If so did you receive a shipped email today?
2016-11-17
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ngvuanh
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This is all about DJI that they want to get more Mavic orders even though it is now extremely long back-order, NOT pre-order anymore.
It is Newegg Marketplace which is sold by third party seller, not direct from Newegg, just like Amazon market place.
Every seller can login to their account and make an item available for sale and set shipping date.
Since Newegg might not have shipping requirement as Amazon, so they use Newegg in stead Amazon to avoid cancellation if orders are not fulfilled within 30 days.
You will receive Mavic directly from DJI, not Newegg BTW.
I also received stock alert email, but I realized this so I haven't placed order yet.
2016-11-17
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trance728
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ngvuanh Posted at 2016-11-17 12:13
This is all about DJI that they want to get more Mavic orders even though it is now extremely long b ...

Yes I am aware that this is directly through the DJI and Newegg is the middle man. The tracking shows its origin as SHENZHEN CN. I just don't get why if it's essentially ordering direct through DJI why would my order from October 31st be shipped before all the others that ordered before me through DJI's site? I'm not complaining but I do hope they work on this in the future and never say first come first served.
2016-11-17
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ngvuanh
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hey trance, so your order has been shipped?
2016-11-17
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trance728
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ngvuanh Posted at 2016-11-17 12:27
hey trance, so your order has been shipped?

Yea, it shows its been picked up and is at the FedEx origin site with a Nov. 22 delivery date. One if the images above shows that, well if you could actually read it it says that. Let's see if uploading a landscape image shows the shipping any better.
Screenshot_20161117-123921.png
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2016-11-17
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GlacierShark
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I ordered from Newegg on the 20th and have been checking in every few days.  Every time it has been in 'order verification'.
I heard Apple was getting some units and so checked my newegg order this morning, 'Order Verification'.  
About an hour later I received an email from Newegg with my tracking info.  

It shows origin as Shenzhen with delivery to Colorado by end of the day Tuesday via FedEx.  

I had no hints from Newegg that this was going to happen.
Really quite a surprise!  
My details are almost the same as Trance's.

I ordered the Phantom 4 Pro on Tuesday and now the question is which to keep?  



2016-11-17
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trance728
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Ok, I guess pictures using the mobile site upload like crap but the desktop site does it correctly, same image both done from my phone, strange.

I have my order for the P4 Pro as well and I'm planning to keep both. I want the P4P for planned shots when I need good quality, but the Mavic will be better for me to take on trips or just toss in my bag for spur of the moment stuff.
2016-11-17
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trance728 Posted at 2016-11-17 09:50
Ok, I guess pictures using the mobile site upload like crap but the desktop site does it correctly,  ...

'keeping both' - that's exactly what I've been thinking.  If it truly is the same sensor as the RX100 then it will be able to do some special things.  
2016-11-17
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Ultraflight77
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I rolled the dice on Newegg for a xtra battery on November 13th that said it was in stock, I hit the Jackpot. It has shipped! Holy smokes, and I was ready to pay big bucks for one on Ebay! Not!!!
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2016-11-17
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trance728
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Well I know where I'm doing any of my future DJI orders from.
2016-11-17
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t0ny
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I just canceled my 11/14 Newegg order. Even though it said it was in stock and had no message about being delay. Support said that was a mistake.
2016-11-17
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zach5150
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trance728 Posted at 2016-11-17 11:40
Yea, it shows its been picked up and is at the FedEx origin site with a Nov. 22 delivery date. One  ...

Trance - is this from a Nov 13th/Nov 14th order? I ordered at about midnight on the 13th I think.
2016-11-17
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trance728
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zach5150 Posted at 2016-11-17 18:24
Trance - is this from a Nov 13th/Nov 14th order? I ordered at about midnight on the 13th I think.

Nah, I ordered mine on Halloween
2016-11-17
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fullswing
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For those who canceled, how long did it take?

Newegg is saying they need to request DJI to cancel and it may take 1-2 days.
2016-11-17
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robble
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I never did get the "glitch" email but when I emailed DJI through newegg they said mine was a preorder with dec. delivery.  I canceled it.

Yesterday I walked into the local apple store and score one in stock!
2016-11-18
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zach5150
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I tried to cancel my 11/13 Newegg order yesterday because my order direct with DJI shipped. Newegg sent the request to DJI but I never heard anything. I just logged into Neweggs site and SURPRISE!

It Shipped! Lol

I've got 2 showing up on Monday. It's a bit comical.

2016-11-30
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fans8dcbd5f6
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zach5150 Posted at 2016-12-1 01:33
I tried to cancel my 11/13 Newegg order yesterday because my order direct with DJI shipped. Newegg s ...

I'll take one!
2016-12-1
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GoCardz
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For those tracking - I ordered a flymore combo on 11/13 at 8:41am from newegg and I just received a shippment notification. Looking at FedEx's site shows a Monday delivery. I hope this helps someone figure out when you may get yours.
2016-12-1
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