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leonardo.sb Posted at 2017-1-19 11:32
i got the same problem. but after the Phantom 3 Standard Firmware update, this issue seems to be fixed. So far didn't happend before.
I'm also from Portugal.
I have said this in another thread about solving the phone restart problem, but will also raise it here. Just as a point I think that when a problem like this occurs then the responsibility should be shared between DJI and Samsung. Only by the two working together can a problem like this be fixed. However after saying that, Samsung provide an Android operating system to allow many areas of software and hardware to be functional. Generally the software houses who write apps for android devices test out the apps in there own right for them to work properly on the appropriate operating system. So I can side up a bit with Samsung and maybe it should be DJI doing the fix, even if it means them talking to Samsung.
People have said that a recent update from Samsung may have fixed the problem. I would guess that Samsung have not deliberately provided a fix for the DJI phone restart problem, more so that a recent update had happened to fix the problem more by chance. Even so we are still not sure that this has actually fixed the problem.
I am having the same problem with my Samsung S6 in the same way as others are having with their S7 phones. I think though I might have solved the problem. With the S6 and S7 the problem of the phone restarting appeared to occur after updating from Marshmallow to Nougat. There were some reports that nougat was a more demanding operating system and could causing the device to overheat. I did notice during flying that the phone got hot. Going down this line I decided to see what could be done to reduce overheating. This is what I did.
1. Reduced brightness
2. Closed down any background apps.
3. Turn off Wi-Fi.
4. Turn on POWER SAVING. I chose medium power saving mode, -10% brightness, Speed limiter on, Background network usage (off).
When I fly under these conditions, as yet I haven't noticed the phone restarting. If I stabbed a guess as to what was the most important change I made it would probably be turning on the CPU speed limiter. Reducing the CPU speed should allow the processor to run cooler and thus prevent the phone from shutting down if overheating is the issue.
I would be interested if others with this problem could try these settings and report back. To me it was an easier fix than having to downgrade to marshmallow. |
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