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P4P Order Places - Does Not Show Up on DJI Site
462 3 2016-11-16
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MasterJack
lvl.4
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United States
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I placed an order for the new P4P last night and paid thru Paypal. Paypal site says AUTHORIZING and my order does not show up under MY ORDERS. Is that because it has not yet cleared on Paypal? I just ordered a battery and it did show up but not the drone.

Thanks all,

John
2016-11-16
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aerialbyte
lvl.1
United States
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I had the same problem when I ordered the Phantom 3 Pro when it first came out. It is possible that your credit card provider blocked the transaction due to it being a large overseas purchase. Any time that I order from DJI, I call the bank first to let them know to allow the transaction. I did that yesterday when before I ordered the P4P and it went through just fine.
2016-11-16
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MasterJack
lvl.4
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Thanks for the feedback. I paid via Paypal - does that still apply?
Payal says this:


Capture.JPG
2016-11-16
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Aardvark
Captain
Flight distance : 384432 ft
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United Kingdom
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MasterJack Posted at 2016-11-16 16:59
Thanks for the feedback. I paid via Paypal - does that still apply?
Payal says this:

Looks like Paypal will not finalise payment until DJI confirm order dispatched. Which really is how it should be.
2016-11-17
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