Donnie
Captain
Flight distance : 3636782 ft
United States
Offline
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In the future dont do that . You NEVER want the RC transmitter on when updating the aircraft , and you never want the Aircraft on when updating the RC . ( it can corrupt the Video file as you found out , the hard way ) When you get the
RMA to send it in , tell them about what you have discovered, more than likely they will only want the camera and you wont have to ship the whole system out . Be sure to tell them about lines 0800 and 1500. The tunaround times have been pretty good ( from what I have heard ) and the charge for repair has been between 0 dollars and about 70 dollars depending on if it is only corrupted FW or broken video module. ( Just again , what i have heard )
Also before you update next time , read my tips page. http://forum.dji.com/thread-72851-1-1.html and really sorry for the bad module .
****You are welcome to get other opinions on this , but I am pretty well versed on this topic. Like I said , Not my first rodeo ......
donnie
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