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DJI Assistant 2 on Mac
8126 19 2016-11-20
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Ulfert
lvl.2
Flight distance : 203005 ft
Germany
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Anyone here who got this software working on a Mac?
I tried V 1.0.6 and the latest 1.0.7 and on my and Computer Flight record export and Calibration does not work.

2016-11-20
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fans4315cba9
lvl.2

United States
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Theirs an issue that DJI hasn't fixed I can't even log on
2016-11-20
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Nige321
lvl.1

United Kingdom
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I've tried too - it just hangs trying to download logs...
2016-11-20
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DJI Mindy
Administrator
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Have you tried to change another computer to run the Assistant?
We want to rule out if it's an issue with the Assistant or the computer.
2016-11-21
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richard56
lvl.3
Flight distance : 675869 ft
United States
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It does not work on either of my apple computers. After disabling all security install options... which should not be a requirement if you become recognized with apple. There is a problem with your software.
2016-11-21
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Mavvy
lvl.2
Flight distance : 1386637 ft
United States
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It works fine for me on Macbook pro
2016-11-21
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Nerds=Drones
lvl.2

United States
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Dammit than what am I doing wrong.  I won't let me log on
2016-11-21
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SmokNyrEyz
lvl.2

United States
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I couldn't get it two work on two different Macs. Just hangs trying to download the log data
2016-11-21
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Nerds=Drones
lvl.2

United States
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get this fixed already. How ever much you get payed its too much!!!!!!
2016-11-21
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Nerds=Drones
lvl.2

United States
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no loggie on

Screen Shot 2016-11-21 at 5.51.31 PM.png
2016-11-21
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MattN
lvl.2
Flight distance : 104495 ft
United States
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Im on a 2013 mac pro laptop running OS 10.12 and I was using DJI Assistant 2 yesterday with no problems to flash my Osmo Moble ..
2016-11-21
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Dronez
lvl.3
Flight distance : 61135 ft
United States
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I found that if you are running beta apple OS software it doesn't work. My MBP has macOS beta software and my iMac has the released version. Only my iMac works.
2016-11-21
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Nerds=Drones
lvl.2

United States
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That makes sense thx
2016-11-22
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Cougar1
Second Officer
Flight distance : 939580 ft
  • >>>
Canada
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fans4315cba9 Posted at 2016-11-20 10:46
Theirs an issue that DJI hasn't fixed I can't even log on

I had the same issue but found the problem was not on DJI's side but rather caused by "Key Chain" on my Mac. Tried different ways to Log In to my DJI account in Assistant 2 but nothing worked until I completely removed "Key Chain" from my Mac. The computer is confused since it does not jive with the password settings in the Key Chain.
Now all is well.
2016-11-22
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Ulfert
lvl.2
Flight distance : 203005 ft
Germany
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DJI Mindy Posted at 2016-11-21 12:44
Have you tried to change another computer to run the Assistant?
We want to rule out if it's an issue ...

I've tried another Computer and managed to start calibrating the vision sensors.
This didn't work with the other Mac.
I didn't managed to retrieve the flight logs on both Macs though.
Both Macs are on the latest, non-beta MacOS.
2016-11-24
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Jason Lane
lvl.4
Flight distance : 260144 ft
Ireland
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I initially had issues downloading logs from my Mavic, but I eventually got it working. In my case, I hadn't installed the HoRNDIS-rel8pre2-dbg.pkg that was included in the Assistant 2 .dmg file. After I installed that file and rebooted, I was then able to download the logs.
2016-11-24
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Big Nate
lvl.2
Flight distance : 259370 ft
Canada
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I couldn't run the calibration in Assistant underMac OS X 10.12.2. It would just stall on the white calibration screen. After many attempts, changing the screen resolutions, and tech support I decided to try booting up from an older backup version of OS X 10.10.5 and installed Assistant 2 and now it's working fine. So there seems to be a bug with the latest OS X.
2016-12-27
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fans2e8cb868
lvl.1
France
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DJI assistant doesn't work on MAC 10.12.3.
I downloaded .pkg fine (included horndis) then install the app but then can't find the app anywhere on my macbook pro!
I discover that DJI has many problems with their softwares. (Impossible to update Mavic from DJI GO 4 for exemple).
They definitely need to work on software developpement (specialy for UFO sent in the air)
2017-2-26
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DRONE-flies-YOU
Second Officer
Flight distance : 1638323 ft
United States
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fans2e8cb868 Posted at 2017-2-26 07:49
DJI assistant doesn't work on MAC 10.12.3.
I downloaded .pkg fine (included horndis) then install the app but then can't find the app anywhere on my macbook pro!
I discover that DJI has many problems with their softwares. (Impossible to update Mavic from DJI GO 4 for exemple).

LOL, because DJI simply named it "Assistant" with no icon.  So macOS Sierra just puts a stock cube looking icon.  It took me awhile to find it too!  Yes, their devs are lacking.  haha  
2017-2-26
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Nikon 1
lvl.4
United States
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Dronez Posted at 2016-11-21 20:24
I found that if you are running beta apple OS software it doesn't work. My MBP has macOS beta software and my iMac has the released version. Only my iMac works.

Thank you!  Good to know as I'm running developer Betas on all my iOS and OSX platforms.  I haven't seen any issues with the iOS devices (iPhone 7 + and iPad mini 4) on the latest Developer releases but have not tried Assistant on the MacBook Pro yet.
2017-2-26
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