Daroga
First Officer
Flight distance : 3517287 ft
United States
Offline
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We all feel your pain. But please consider:
Most camera manufacturers (Nikon, Cannon, GO-Pro, etc.) offer one-year limited warranties in the US and perhaps longer durations in the EU and other areas, depending on warranty period legislation. Most venors also offer extended and professional warranty options. Likewise, DJI warrants their camera and gimbal systems for similar periods and also offers DJI Care if you choose to purchase an additional warranty option.
While we all wish our aircraft systems would operate and last forever; these devices are, in fact, complex consumables, without an infinite lifetime. DJI continues to be very supportive of their products and hopefully additional consideration can be given to your case.
Operational heating variations over time, vibration, simple use, and electrical connections/disconnections can cause a subcomponent failure. Hardware failures after an upgrade are more likely to be caused by post upgrade operation of a component that may fail due to changed system configuration parameters where the component fails due to its age and resulting tolerances.
While $271 may seem unreasonable for a replacement camera, if you search eBay or other sites, you'll see that used X3 camera and gimbals are priced above that cost -> usually between $300 US and $400 US. So getting a new and/or DJI rebrubished X3 for $271 is actually quite a bargin in the marketplace. Good luck with your case and always fly safe!
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