Mavic Repair Estimate = $1299?
2275 9 2016-11-23
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8Diz4aSDMBAx
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United States
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I flew my Mavic on the first day, hit a branch, and fall on the grass.
Everything is still working except the video feed from the camera does not reach the phone.
I have a black screen and error message said that hardware malfunction.


Contacted DJI repair and after 2+ weeks, here is the repair quotes:
1 Mavic Pro $999
Service Charge $65/hour x2 =$130


Total $1299


My purchase was Fly More Combo, and I paid $1299


Does this makes sense at all? I am not happy with the repair quote is higher than the price of a new Mavic.


2016-11-23
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9jazOE24mkSC
lvl.2
Flight distance : 457228 ft
United States
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sounds about right for DJI based on my experience with them lol
2016-11-23
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sanuk
lvl.4
Australia
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All you may have is a dis-connected cable from the gimbal to the Mavic body. You probably could plug that cable in again yourself.
2016-11-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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It must be an error, what is your ticket or case# and I will look into it.
2016-11-23
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grozmo
lvl.2
Australia
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How high did it fall from? Have you tried taking out the SD card and seeing if the video feed comes back? I lost video feed and it turned out that taking out the SD card and putting it back in fixed it. (I had a minor crash into leaves and it fell on the ground from about 1m height)
2016-11-23
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gambini
lvl.1
United States
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999+130 = 1129....170 in taxes?
2016-11-23
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hallmark007
Captain
Flight distance : 9827923 ft
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Ireland
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You also still have remote controller, they said Mavic without remote would cost $750, must be something amiss .
2016-11-23
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Jake Phantom 3
lvl.4
Flight distance : 2639747 ft
United States
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Did you not have Care Refresh? Besides that, sounds like they are charging you for another Mavic, when all you needed was the video feed fixed.
2016-11-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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I have checked your case and we had modified the repair quote.
Did you receive the correct one?
2016-11-23
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fans931b87e5
lvl.1

United States
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could you give us your updated repair estimate?
i am sending in my broken mavic with similar damage and id like to know
2016-11-23
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