I LOVE their (DJI) products but the customer service is horrible.  I have a YUNEEC Typhoon H Pro as well as a Phantom 4 and I've just ordered a Mavic Pro and P4 Pro.  I've previously owned a P3 Advamnced.  I've emailed sales 3 times as to what the EXPECTED ship date of my P4 Pro is and i don't get any answer.  I ordered the P4 Pro on 11/16 and they have my money since then.

The customer service at Yuneec is exceptional.  DJI should put their own customer service on the same high standard as their products.

Enough said.

Sorry for the frustration.
Could you please provide me with your order number?
I'll help to look into it.

0013931878022

DJI Mindy Posted at 2016-11-25 09:29
Sorry for the frustration.
Could you please provide me with your order number?
I'll help to look int ...

Never head back from Mindy

Skyler King III Posted at 2016-12-4 11:54
Never head back from Mindy

Since you didn't click "Reply" button, I haven't saw your reply.
I'll help to check it on working days.