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Mavic Pro parts availability?
4097 9 2016-11-26
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madkow70
lvl.2
Flight distance : 3215312 ft
United States
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Does anyone know how I can buy spare parts (other than props) for Mavic Pro?
2016-11-26
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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May I know what you want to buy?
Please check that on our website, hope it helps: http://store.dji.com/category/ma ... ?from=menu_products
2016-11-26
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Homerlovesbeer
lvl.3

Australia
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I think he means arms, motors, gimbals etc that get damaged during a crash.
2016-11-26
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madkow70
lvl.2
Flight distance : 3215312 ft
United States
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Homerlovesbeer Posted at 2016-11-27 02:50
I think he means arms, motors, gimbals etc that get damaged during a crash.

Yes, misc replacement parts, please.

The part that I need is the "5D button" stick on the RC.  mine popped out somehow and I lost it...
2016-11-27
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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madkow70 Posted at 2016-11-28 06:12
Yes, misc replacement parts, please.

The part that I need is the "5D button" stick on the RC.  mi ...

For this case, it needs to be sent in for repair on the 5D button.
Please send an e-mail with the subject "Forum Support" to support@dji.com and include the following information, we'll create a case for you:
Brief Description of your Issue:
Country:
Full Name:
Email Address:
Phone Number:
Shipping Address:
Zip Code:
Link to your case on Forum:
2016-11-28
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fans5ee8f5bf
lvl.2
Flight distance : 2179298 ft
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United States
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Hello this place may be able to help.

http://www.cloudcitydrones.com/support  and they should have the parts available.
2017-3-10
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Skinnns
lvl.1

United Kingdom
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Ive been waiting for parts to ship to the UK since December, after i decided to fly into a tree in sports mode. I have to admit DJI service is rubbish, Drone Doctor who i sent the Mavic to for repair are apparently the UK's only DJI authorised DJI repair centre....and still they cannot get parts
2017-3-10
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fansfa81dd3c
New
Bahamas
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fans5ee8f5bf Posted at 2017-3-10 10:27
Hello this place may be able to help.

http://www.cloudcitydrones.com/support  and they should have the parts available.


Thank you for this site. I would advise DJI to make replacement parts readily available and known  as I will not buy a product like this without being able to repair or be able to purchase replacement parts.
2017-3-18
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Aquilla2
New

Australia
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Can anyone advise where i can get the little rubber cover on the rear feet of Mavric Pro.
One of mine fell off during a flight recently.
2017-5-22
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mtg138
lvl.2
Flight distance : 491066 ft
United Kingdom
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Aquilla2 Posted at 2017-5-22 23:49
Can anyone advise where i can get the little rubber cover on the rear feet of Mavric Pro.
One of mine fell off during a flight recently.

I had to send my Mavic back as they wouldn't replace that part for me! got the replacement drone and now the rubber foot from the front leg has come off :/
2017-5-23
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