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P3S continued compass error and POI possible error
606 11 2016-11-28
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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Good Morning Guys.

Firstly may I say thanks for a great forum, its been a big help to me.

This is my first post, so go easy and thanks for any help you can offer.

I've had my P3S now for about 6 weeks. I brought it from Jessops and in the main I love it.

Prior to the latest firmware update I had the usual range issues, but the update helped me, I'm glad to say. I have however always had compass errors, initially I put this down to residential area interference. However I've now flown in four different location, two of which should be clear of interference and I still have issues EVERY flight.

I am running all latest firmware and latest DJI GO on my note 4.

I've also noticed that when I do a POI I get these error message on the flight log play back. Could this be linked to the compass errors?



Where would I stand returning this to Jessops in your opinion and would I be right in doing so?

Many thanks, Phil.
2016-11-28
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Phil, please sync your flight records and provide me with your DJI account email.
I'll help to check it.
2016-11-28
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meltedmantis
lvl.1

United States
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My new p3 standard has the same symptoms.
2016-11-28
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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DJI Mindy Posted at 2016-11-29 03:45
Hi Phil, please sync your flight records and provide me with your DJI account email.
I'll help to ch ...

Hi Mindy, thanks for the offer of help, I was beginning to think I was alone ;-)

How should I send you my email address please?
2016-11-29
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DJI Mindy
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Necroscope Posted at 2016-11-29 16:25
Hi Mindy, thanks for the offer of help, I was beginning to think I was alone ;-)

How should I sen ...

Is your DJI GO email account the same as the forum email account?
2016-11-29
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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DJI Mindy Posted at 2016-11-29 08:49
Is your DJI GO email account the same as the forum email account?

Yes it is :-D
2016-11-29
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DJI Mindy
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Flight distance : 7 ft
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We've reported this issue and will improve it.
This happened only occasional,right?
2016-11-29
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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DJI Mindy Posted at 2016-11-29 10:24
We've reported this issue and will improve it.
This happened only occasional,right?

I've only tried the POI twice, I've had the screen message (shown above) twice.

I've just uploaded all my flight logs to "health drones" virtually every flight has a magnetic field warning :-(
2016-11-29
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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Here are three of my worst flights:

http://healthydrones.com/main?share=dQElEi

http://healthydrones.com/main?share=JqrXQe

http://healthydrones.com/main?share=DAMYon

Thanks for any help you can provide.  What I cant tell is the firmware version of these flights, do you know if I can check that?
2016-11-29
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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DJI Mindy Posted at 2016-11-29 10:24
We've reported this issue and will improve it.
This happened only occasional,right?

Hi Mindy,

Are you able to assist me with my problems?

We sure seem to have a lot of compass problems right now on the forums...........
2016-11-30
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DJI Mindy
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Necroscope Posted at 2016-11-30 17:46
Hi Mindy,

Are you able to assist me with my problems?

We had reported this issue. And will get it improved.
Do you have any other error message?
Compass error?
2016-11-30
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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DJI Mindy Posted at 2016-12-1 07:27
We had reported this issue. And will get it improved.
Do you have any other error message?
Compass ...

Hi Mindy,

Don't worry, my drone despite being only 6 weeks old and faulty from new, will rather unfairly (IMO) be going in for repair.

Thanks for your help and assistance.

Phil
2016-12-1
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