Please select Into the mobile phone version | Continue to access the computer ver.
[UPDATED] DJI-REP Please Cancel!
521 6 2016-11-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
Ange1walk
lvl.4
Flight distance : 30305 ft
Austria
Offline

So i contacted DJI Onlinesales about 3 days ago, because my Money was returned to my PayPal account, i told them I WANT the invoice to pay, to not cause any delays.

Now they told me, they have sent me an Invoice, but where!?

No attachments in the mail, no Link and nothing under my DJI Account and nothing on my PayPal account, what should i do?


EDIT: Since nobody can really help me, both PayPal and DJIs Support very friendly, but DJI doesn't want to send me my Invoice and PayPal can't of course do anything about it, please cancel: 0432986391044  I ordered now via an European Vendor, i will get it by Friday it seems!!!


2016-11-28
Use props
Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline

Nothing in junk mal folder ?
2016-11-28
Use props
Ange1walk
lvl.4
Flight distance : 30305 ft
Austria
Offline

Aardvark Posted at 2016-11-28 19:26
Nothing in junk mal folder ?

Nope.

Still waiting for it, i don't know if something got lost in translation, but here is the original mail wording:



Dear Sir,

Thanks for your prompt reply and we are sorry for all the confusion.

We tried to capture your pre-authorization of this order but failed somehow. To avoid any further delay, we have to reverse your pre-authorization back to your paypal account.

It should arrive to your account now. We have also sent an invoice to you, after you finalize the payment via the invoice, your order xxxxxxxxx044 will resume.

Please no worry, Your will not lose your queue.

Thanks and Have a nice day

2016-11-28
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Could you please provide me with your order number?
I'll help to check it.
2016-11-28
Use props
Ange1walk
lvl.4
Flight distance : 30305 ft
Austria
Offline

DJI Mindy Posted at 2016-11-29 08:39
Could you please provide me with your order number?
I'll help to check it.

0432986391044 Thanks Mindy :3

I contacted PayPal they said they cant see an invoice yet on my account.
2016-11-29
Use props
Ange1walk
lvl.4
Flight distance : 30305 ft
Austria
Offline

EDIT: Since nobody can really help me, both PayPal and DJIs Support very friendly, but DJI doesn't want to send me my Invoice and PayPal can't of course do anything about it, please cancel: 0432986391044  I ordered now via an European Vendor, i will get it by Friday it seems!!!
2016-11-29
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Ange1walk Posted at 2016-11-30 01:19
EDIT: Since nobody can really help me, both PayPal and DJIs Support very friendly, but DJI doesn't w ...

I'll help to pass your request to pre-sales team.
2016-11-29
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules