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Lost Remote & Video Stream and How to export flight logs ?
1218 6 2016-11-28
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fans38737c2c
lvl.3
Flight distance : 2078563 ft
France
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Hi,

Remote connection lost i got no commands working from the remote sent to the Mavic and the iPhone app was displaying a lost link on the top left of the screen. Each time i got this problem Smart RTH bring back the Mavic and when he was closed to me Remote link was back again.
For the Lost video stream, it was often when the Mavic was not very far from me and each time remote was still working, only video stream was missing on the screen (grey or black screen instead of video stream). What i do is disconnect the usb cable on the remote (not the connector to the iPhone) and reconnect -> video stream is back !
Now i try to export flight logs using DJI Assistant 2 with no success ?
What is the normal process to export flight logs and then to put it on a dropbox share follwign a DJI request ?
Thanks in advance
Regards
Nicolas

2016-11-28
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DJI Mindy
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Flight distance : 7 ft
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What mobile device you are using?
Please adjust the antenna when it starts to lost signal.
Please refer to the image. antenna.png
As for exporting flight data, you can use the same method as for the Phantom 4.
Here is a video tutorial for reference:

2016-11-29
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nicolas.scheffe
lvl.3
Flight distance : 2078563 ft
France
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DJI Mindy Posted at 2016-11-29 12:35
What mobile device you are using?
Please adjust the antenna when it starts to lost signal.
Please r ...

Hi Mindy,

I have an iPhone 7 Plus with latest version of iOS. I have also an Inspire 1 and Phantom 4 paying strict attention always how is oriented my antenna on the remote controller.
When using DJI assistant, i can see the Mavic, connect it but when i click on the menu to see flight logs i got the spinning wheel for ever and nothing appear on the screen...
I try using 2 different Mac (MacBook 12" and a Mac mini) with the same result.
It's my problem !
2016-12-4
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DJI Mindy
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Flight distance : 7 ft
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nicolas.scheffe Posted at 2016-12-4 16:06
Hi Mindy,

I have an iPhone 7 Plus with latest version of iOS. I have also an Inspire 1 and Phanto ...

Could you please clarify the DJI Assistant version?
2016-12-4
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fans5b11356d
lvl.1
Flight distance : 112001 ft
United States
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http://forum.dji.com/thread-74026-1-1.html

Sounds similar, there's actually an unfortunate number of threads with problems resembling these...
2016-12-4
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moof31
lvl.3
Flight distance : 2078563 ft
France
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DJI Mindy Posted at 2016-12-4 01:07
Could you please clarify the DJI Assistant version?

Hi Mindy,

It was with 2.1.0.7, i didn't try yet with the latest version available since a few days now.
I let you know.
Most of the time i do everything from the iPhone it's more convenient.
2016-12-30
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DJI Mindy
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Flight distance : 7 ft
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moof31 Posted at 2016-12-30 00:02
Hi Mindy,

It was with 2.1.0.7, i didn't try yet with the latest version available since a few days now.

Please try with the latest version and if there's any issue, please feel free to let me know.
2016-12-30
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