Mojo-x
lvl.1
Germany
Offline
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Hey,
so I sent in my Mavic and they confirmed that it is a warranty case. After getting it back after 2 weeks, I did the first test flight and I'm kind of frustrated as there are still a lot of shakes. It is slightly better than before but still inacceptable. I'm not sure what they repaired, because I didn't get any repair-details.
By the way I find it also inacceptable that the customer of such a high priced product is supposed to pay for the shipment to DJI, even if it is a confirmed warranty-case. If the manufacturer fails to deliver a well-working product, why has the customer to pay for shipment?
Don't get me wrong, I don't adress here anyone personally, except DJI as a company. And at this point I'm really frustrated as I have a malfunctioning product from day 1 on.
Any ideas on how to prevent the shakes?
Here is a video I took today AFTER the mavic came back from repair:
https://youtu.be/NtQ_4sm89zM
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