DJI Go 4 Warning Message
3027 22 2016-11-29
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mgrosvold
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I just installed DG4 on my Samsung S6 and the first thing after tapping "Enter Device"  (renamed from "Camera") I see is an warning message that v3.1.0(9)  doesn't display.  It's states that "Your mobile phone Wi-Fi is of  2.4Ghz, conflicting with remote controller.  Disable WiFi or."      The message is incomplete as it  doesn't display any more text after the word "or."

I guess it's not a problem to disable Wi-Fi but I have never seen the  message using v3 and I've had no trouble flying my Mavic so I kind of doubt there  is actually a conflict .  Anybody have a clue as to why DG4 thinks  there's a problem with my phone's WiFi signal?                                                

Wi Fi Warning message

Wi Fi Warning message
2016-11-29
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DJI Mindy
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Could you please provide a screenshot of the error message here?
2016-11-30
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mgrosvold
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DJI Mindy Posted at 2016-11-30 02:04
Could you please provide a screenshot of the error message here?

added screenshot to original post
2016-11-30
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R&L Aerial
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I love the way it leaves us hanging.
2016-11-30
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Schwavic
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R&L Aerial  Posted at 2016-11-30 11:01
I love the way it leaves us hanging.

I don't understand.  What do you
2016-11-30
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Danny-B-
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Schwavic Posted at 2016-11-30 19:13
I don't understand.  What do you

Classy ... i see what you ...
2016-11-30
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R&L Aerial
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There are 6 wires on the warhead, to stop the count down cut the...
2016-11-30
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DJI LA Support
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If you guys don't stop posting like this I'm going to have to
2016-11-30
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PatientPlaya
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Bahaha... That was actually quite funny lol. I also saw this message on DG4. maybe this could cause interference with the controller.... makes sense... if you don't need wifi... turn it off, just eliminates
2016-11-30
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dotfiles
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Makes sense since the Mavic controller only uses 2.4ghz and not 2.4 + 5 like the Phantoms
2016-11-30
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Warrior200
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When I fly my racing quad I leave my phone in the car or turn off wifi because my quad twitches like crazy when I have my phone with me with wifi on. It's the same with rc planes cars boats etc.
2016-11-30
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Tells
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...else!

That was the ending of the warning.
2016-11-30
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fschilder
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Would it work to put the phone in Airplane mode?
2016-11-30
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Warrior200
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fschilder Posted at 2016-11-30 20:55
Would it work to put the phone in Airplane mode?

Yes it would that's what I've done
2016-11-30
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mgrosvold
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fschilder Posted at 2016-11-30 14:55
Would it work to put the phone in Airplane mode?

Yes & No:  Yes because Wi Fi is turned off when device is placed into Airplane Mode.   No as Wi Fi can be on turned back on while the phone  remains in Airplane Mode.  So just because the device is in Airplane Mode doesn't necessarily mean Wi Fi is off.  Probably best to simply turn off WiFi.  
2016-11-30
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DJI Mindy
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mgrosvold Posted at 2016-12-1 02:55
added screenshot to original post

You could try to disable the WiFi on your mobile device.
We had reported this and will get it improved.
2016-11-30
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mgrosvold
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DJI Mindy Posted at 2016-12-1 00:49
You could try to disable the WiFi on your mobile device or change it to 5.8G on the APP page.
Plea ...

Selecting "Custom" on my "Image Transmission Settings" screen does not bring up any options as shown on your screen shot.  The only change I see is the "Auto" box turns white and the "Custom" box turns blue.  Absolutely no other changes or options for changing frequency appear on the screen.  
Regarding your suggestion to simply turn off WiFi, it has been reported by me as well as others that does eliminate the warning.  The question still remains, why is that warning showing up in v4 when we never saw it in v3.  Is it a valid warning?  If so, should it have been a warning in V3 as well?  What has changed?  Also, the message appears to be incomplete.  What are the missing words at the end of the

And why do I see magenta colored borders on some of your menu items.  You don't see that on mine.  I am using the Android version.  Are you or are you using the IOS version?

Image Transmission Screen

Image Transmission Screen
2016-12-1
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DJI Mindy
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mgrosvold Posted at 2016-12-1 22:35
Selecting "Custom" on my "Image Transmission Settings" screen does not bring up any options as show ...

Sorry for the misleading.
The screenshot is for P4P.
You could try to disable the wifi on your mobile device.
2016-12-1
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mgrosvold
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DJI Mindy Posted at 2016-12-1 21:30
Sorry for the misleading.
The screenshot is for P4P.
You could try to disable the wifi on your mob ...

Now you're just plain frustrating me.  Please carefully read my and other's prior posts.  We've known all along and have reported that turning off WiFi eliminates the warning.  My question has been and remains why is this a new warning in V4?  If it is true that WiFi interferes with the controller, why did we not see a similar warning in V3??  Also, please tell us what the missing words are at the end of the warning message.
2016-12-1
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DJI Mindy
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mgrosvold Posted at 2016-12-2 11:57
Now you're just plain frustrating me.  Please carefully read my and other's prior posts.  We've kn ...

Sorry for the inconvenience caused, Mgrosvold.
We've double checked this case, the message will not have negative influence on its function, and we will improve it soon, please do not worry about it.
2016-12-2
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mgrosvold
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DJI Mindy Posted at 2016-12-2 06:08
Sorry for the inconvenience caused, Mgrosvold.
We've double checked this case, the message will not ...

Thank you for your answer Mindy.  I'm sure that warning message is not the biggest issue the DJI Go team has to deal with so I appreciate their attention to it.
2016-12-2
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Jenee 2
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DJI Mindy Posted at 2016-12-2 04:08
Sorry for the inconvenience caused, Mgrosvold.
We've double checked this case, the message will not have negative influence on its function, and we will improve it soon, please do not worry about it.

Mindy, I have noticed in the latest version of the GO 4 app, I no longer get the wifi error message if I forget to turn the wifi off.  Does this mean that it is now safe to fly with the wifi left on or should I still continue to turn it off on the phone.
2017-1-5
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DJI Mindy
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Jenee 2 Posted at 2017-1-5 23:57
Mindy, I have noticed in the latest version of the GO 4 app, I no longer get the wifi error message if I forget to turn the wifi off.  Does this mean that it is now safe to fly with the wifi left on or should I still continue to turn it off on the phone.

Yes Jenee, the error has been fixed. Please don't worry about it.
2017-1-9
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