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Shipping of P4pro plus
900 19 2016-11-29
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fansa565c491
lvl.3
Flight distance : 865236 ft
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Australia
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Well DJI have done it again..........I was so frustrated at the Mavic debarcle but had high hopes of ordering and getting a Phantom 4 pro plus on time. I ordered and paid on Nov. 16.
Promised one to 2 weeks for shipping, then after a week I made online enquiries and again was promised shipping will definitely be on November 30th. Now on November 30th no sign of shipping and no idea when from online support.(operator: August)
DJI you dont deserve our business.
Order Number: 0613281108970
2016-11-29
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Aidid Haiqal (W
lvl.3
Flight distance : 1132822 ft
Malaysia
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Same as mine!!!!
I order at Order Time:        2016-11-15 19:50:36 (UTC)

But not yet ship!
2016-11-29
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Why is it that so many DJI customers have zero tolerance and no patience?
DJI gave an estimated shipping time of 1-2 weeks.
Was that a promise to get yours to you in 1-2 weeks?
Clearly it wasn't because they weren't sitting in the warehouse ready to ship.
It was an estimate of when they would begin shipping.
If you have a couple of hundred thousand orders, do you suppose you can get them all out on the same day?
Despite their best guess considering all the factors, it wouldn't be hard to imagine some glitch that throws things out.
Some component in short supply, a last minute improvement or fix or dozens of other possibilities.

But they have started shipping and some users have theirs already so they did begin shipping within the estimated time and they continue shipping.
And you'll get yours eventually.
If you want to get a DJI drone quickly, don't order a new model at the same time as everyone else does.
2016-11-29
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fansa565c491
lvl.3
Flight distance : 865236 ft
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Australia
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Labroides Posted at 2016-11-30 16:26
Why is it that so many DJI customers have zero tolerance and no patience?
DJI gave an estimated ship ...

I have been a very successful business owner for over 45 years,(that is how come i can afford new drones)
Part of this success came from providing my customers exactly what I promise.
We only want DJI to be upfront. One to two weeks is exactly that, not three, not four.
Then for DJI employees to assure me it would be shipped today.
Just be HONEST DJI
2016-11-29
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Aidid Haiqal (W
lvl.3
Flight distance : 1132822 ft
Malaysia
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Labroides Posted at 2016-11-30 13:56
Why is it that so many DJI customers have zero tolerance and no patience?
DJI gave an estimated ship ...

Ok here why Im not sitting easy..I ordered on 15/11 at 19:50 utc and it not yet shipped..But my friend ordered on 15/11 20:43 utc get him shipped..So,How you going to say about that?
2016-11-29
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Aidid Haiqal (W Posted at 2016-11-30 18:08
Ok here why Im not sitting easy..I ordered on 15/11 at 19:50 utc and it not yet shipped..But my fr ...

They have many thousands of orders going all over the place.
Your friend ordered his an hour after you and he's got it but you haven't.
That's just not fair.
I'll call DJI and get them to take his back and give it to you.
Are you for real?
2016-11-29
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Aidid Haiqal (W
lvl.3
Flight distance : 1132822 ft
Malaysia
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Labroides Posted at 2016-11-30 15:41
They have many thousands of orders going all over the place.
Your friend ordered his an hour after ...

Haha,Yes for real mine not yet ship..They claim because we life in different country but i though all new product come from Shenzhen?My country is closer to Shenzhen then my friend
2016-11-29
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DJI Mindy
Administrator
Flight distance : 7 ft
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Aidid Haiqal (W Posted at 2016-11-30 15:08
Ok here why Im not sitting easy..I ordered on 15/11 at 19:50 utc and it not yet shipped..But my fr ...

Could you please provide me with your order number? I'll help to check it.
2016-11-30
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DJI Mindy
Administrator
Flight distance : 7 ft
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I have checked your order with our pre-sales support team.
Your order is under the preparing. It is estimated to be shipped out within 1 to 2 days if everything goes well.
2016-11-30
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fans6c69eba4
Second Officer
Flight distance : 100331 ft
Australia
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DJI Mindy Posted at 2016-11-30 19:37
I have checked your order with our pre-sales support team.
Your order is under the preparing. It is ...

DJI Mindy, can you please check my P4P+ order status? (Order Time: 2016-11-16 12:48:35)
2016-11-30
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Aidid Haiqal (W
lvl.3
Flight distance : 1132822 ft
Malaysia
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DJI Mindy Posted at 2016-11-30 16:37
I have checked your order with our pre-sales support team.
Your order is under the preparing. It is ...

Here is mine : 0607800337192...Thanks ..Anyway DJI-Natilia? Say mine will ship next week..Totaly weird since i ordered on 15/11 and payment gone well
2016-11-30
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R&L Aerial
Captain
Flight distance : 298100 ft
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United States
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fansa565c491 Posted at 2016-11-30 01:28
I have been a very successful business owner for over 45 years,(that is how come i can afford new  ...

I agree, if I ran my business like this I wouldn't be in business very long, (at least not were I live)
2016-11-30
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RickfordZ
lvl.2
United States
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DJI Mindy Posted at 2016-11-30 03:37
I have checked your order with our pre-sales support team.
Your order is under the preparing. It is ...

DJI Mindy... I appreciate how patient and helpful you are on this forum. If you have time to check on this order: #287131157 (from Newegg)

That would be awesome. If you don't have time.. I understand, just hard to get anyone to respond to emails. Thanks.
2016-11-30
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Langstonius
lvl.3
Flight distance : 218084 ft
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United States
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Hello DJI-Mindy
If you could provide me with some information on my order 0018930837032 , that would be great. i might actually move from my computer and shower instead of hitting refresh constantly
2016-11-30
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Fiveform 2
lvl.3
Flight distance : 136230 ft
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United States
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DJI-Mindy:

I was advised by email late yesterday afternoon (EST) that my order had shipped [Order # 0019863572610].  The FedEx tracking still shows (almost 24 hours later) that it is still in "Label Created" state with FedEx. Is it possible that FedEx has not updated or scanned the package, or is DJI still getting the package over to FedEx?  Seems odd.  FedEx states that this package isn't affected by the current weather conditions in the Southern US. Package origin is Atlanta, GA and scheduled delivery is for tomorrow, 12/1. In other words, is there a delay of this length, typically, between label information being send to the carrier and package acceptance?  
I need to know whether to be home to sign for it, or not  - Many Thanks!
2016-11-30
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method007
First Officer
Flight distance : 110449 ft
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United States
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Fiveform 2 Posted at 2016-12-1 03:51
DJI-Mindy:

I was advised by email late yesterday afternoon (EST) that my order had shipped [Order # ...

I'm in the same position.  Mine is still showing delivery expected for today, 11/30.  Fed-ex says "Label Created" and that mine is sitting in Atlanta, GA.  Hasn't changed from Label Created since the initial notice on Monday, 11/28.  Order #0019843942710.
2016-11-30
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Jkeller84
First Officer
Flight distance : 396955 ft
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United States
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Fiveform 2 Posted at 2016-11-30 11:51
DJI-Mindy:

I was advised by email late yesterday afternoon (EST) that my order had shipped [Order # ...

If it still shows "label created", then you do not need to be home tomorrow. It still has not made it to FedEx.
2016-11-30
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fanse0a011ce
Second Officer
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United States
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p4 pro

adsasd wqewqe
2016-11-30
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fanse0a011ce
Second Officer
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United States
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rtyrty trytry
2016-11-30
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fans46492878
lvl.2
United States
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Can I get an update on order #0019827428093. Payment date 11-26-16. Thanks in advance !!
2016-12-11
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