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Kudos to DJI for their help! Read!
509 5 2016-11-30
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VR6OOM
lvl.3
Flight distance : 61148 ft
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United States
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Much appreciation DJI....
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2016-11-30
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Necroscope
lvl.2
Flight distance : 165489 ft
United Kingdom
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Ow that's nothing! ;-)

Yesterday I timed out seven times during my attempt to fix the compass on my P3S.  I had ICE, Jonathan, Nicke, Mark and a girl whose name I forget..........

Each time I ended up back behind about 3 other people who I suspect were timing out as well.

I hope you get your issue sorted as soon as possible.  Good luck.
2016-11-30
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retireddog
lvl.3

United States
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It appears that DJI needs to hire many people who have some knowledge about these drones.
2016-11-30
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Betamace
First Officer
Flight distance : 2133 ft
United States
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The problem is in translation. Request to open a ticket first and once you completely document your complaint and the steps you have taken to troubleshoot the issue, your case will be assigned to a consultant that knows your language. Check your email. That may take a day or so but at least the freaking copy and paste responses will end.

Worked for me every time!

2016-11-30
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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I'm sorry about that, they are very busy.
You are in the US correct? what is your email and I will have someone contact you to start the RMA process.
You can also call 818-235-0789 if you wish.
2016-11-30
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Betamace
First Officer
Flight distance : 2133 ft
United States
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DJI-Ken Posted at 2016-11-30 23:44
I'm sorry about that, they are very busy.
You are in the US correct? what is your email and I will hav ...

bump bump bump

2016-11-30
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