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415 2 2016-12-1
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jkvenuti64
lvl.2
Flight distance : 88543 ft
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United States
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What is our protection if we try to purchase DJI care from the website within 48 hours of activating our drone yet their is some issue which is not allowing purchase at this time.  It would not be fair to be unable to buy the protection plan.
2016-12-1
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Nees
Second Officer
Flight distance : 80988 ft
Belgium
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Atleast get a screenshot of the error.
2016-12-1
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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If you cannot buy it within 48 hours of activation the drone for some reasons, then please send an e-mail to djicare@dji.com, they will ask you to provide some information and help you handle this case.
2016-12-2
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