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DJI phantom 4 Rc not fully charging
561 11 2016-12-2
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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Hi guys fairly new here I have flown a few flights and recharging the rc has been no problem, but I tried recharging last night and would only get to 78 % . I unplug the charger and plug it back in but will only charge for a minute or two, then I have to repeat that process, I have no idea what the problem could be, all help or advice would be greatly appreciated thank you.
2016-12-2
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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How long have you had this unit? To clarify, your Phantom 4's batteries are able to charge fully without issue, correct?
2016-12-3
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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Yes the phantom battery is fine just the rc last couple of days
2016-12-3
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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Sorry about 4 months
2016-12-3
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DJI Mindy
Administrator
Flight distance : 7 ft
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It's probably a hardware issue.
Could you please make a short video of this issue?
2016-12-3
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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Not sure about a video as all lights go off Asif it is fully charged but every time i unplug it and plug it back in it charges that littl bit more for a minute or two then i have to repeat the process
2016-12-3
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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In the dji app it only says so much charged  but not full
2016-12-3
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ngvuanh
lvl.4
Flight distance : 159820 ft
United States
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I just got RC back from DJI for the same issue. They replaced with new one.
My case number is CAS-318058-D1H2F4 if you want to verify what I am saying.
2016-12-3
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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The strangest things lol just had a rc firmware update when i powered up now it seems to be charging. Thank you
2016-12-3
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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Thanks i will look into it
2016-12-3
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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fansd3436bb3 Posted at 2016-12-4 06:09
The strangest things lol just had a rc firmware update when i powered up now it seems to be charging ...

Good to hear, thanks for the update. Please let us know if the issue comes back.
2016-12-3
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fansd3436bb3
lvl.2
Flight distance : 661332 ft
Australia
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Sorry my bad it is still not fully charging. I have sent dji support an email. Hope they can come up with something
2016-12-3
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