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Can someone please help video included?
559 4 2016-12-3
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fansbcf5920c
lvl.3
Flight distance : 204610 ft
United Kingdom
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So i just purchased an Osmo, its running latest firmware, hardware encode on.  I am not happy with its quality, all video seems very blurry, my cannon 700d and phantom 3 4k cameras completly destroy it in terms of image quality.  everything is blurred, below and beyond 1.5m.  i shot this video with settings all standard as shown.. surely this is not normal quality ??

2016-12-3
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LensmanDave
lvl.4

United Kingdom
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Are you sure you have removed the protective plastic film from the camera front?
If you have, it looks like a hardware problem, 'cos the Osmo is fixed focus.
2016-12-3
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fansbcf5920c
lvl.3
Flight distance : 204610 ft
United Kingdom
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LensmanDave Posted at 2016-12-3 20:12
Are you sure you have removed the protective plastic film from the camera front?
If you have, it loo ...

yes i have even removed the lense and its the same
2016-12-3
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Skint
lvl.2
New Zealand
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I had the same issue with my Osmo Plus, everthing on the left is out of focus even when it is on the same plane. I returned my unit in the end.
2016-12-3
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DJI-Thor
Administrator
Flight distance : 13602 ft
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Hi, you need to click the circle icon in the screen to switch to focus, then tap the screen to focus.

But if your video is still blurry after you focus, you need to send it back.
2016-12-4
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