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Go APP re-install? [RESOLVED]
770 4 2016-12-3
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Bent Kangaroo
Second Officer
Flight distance : 362510 ft
Australia
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Im having trouble trying to open my Go APP which closes just after starting every time.
Does re-installing this APP lose my saved files and calibrations or does it back them up?

Is there another fix for this problem?

Still too early for Go APP4 imo. Others think otherwise?

Cheers

2016-12-3
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DJI Mindy
Administrator
Flight distance : 7 ft
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Could you please clarify what mobile device you are using?
Before reinstalling the app, I'd suggest you to sync your flight records first.
2016-12-3
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Logger
Second Officer
Flight distance : 2883714 ft
Australia
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What OS Android or IOS?   I expect you will need a clean install to fix the post launch crash.  Uninstalling and re installing wont do this IMO.
You will need to manually delete the files and folders.
Certain settings live on the Mavic itself so will be retained I believe. Other stuff will get flushed like the local copy of your flights records and cached photos.

Sing out if using android and I will explain. Otherwise someone else can tell you how on ios.

Certainly I have found android DJIGO 4 unusable on my S7 edge. So I have reverted to 3 which has been solid.
2016-12-3
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Bent Kangaroo
Second Officer
Flight distance : 362510 ft
Australia
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Thanks for your help Mindy and Logger, i found that i had recently changed a permission for the access to the network from allow to ask. It has been a few days since flying so i forgot, oops.

I didnt think it would have that result. hehe
All good!

2016-12-3
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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Bent Kangaroo Posted at 2016-12-3 21:52
Thanks for your help Mindy and Logger, i found that i had recently changed a permission for the acce ...

Glad you got it sorted out.
2016-12-3
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