DJI-Ken Posted at 2016-12-4 08:27
If a gimbal calibration, factory restore from the Assistant2, re-applying the firmware doesn't clear ...
Did all that, it did not helped.
I send email to support. I bought it from DJI website, not easy to just send it back.
I have no ideea where to send it.
RemusE Posted at 2016-12-4 00:39
Did all that, it did not helped.
I send email to support. I bought it from DJI website, not easy t ...
Sorry the troubleshooting didn't resolve it.
You would send it to the Netherlands repair center.
Here's the number and hours :
NETHERLANDS
+31 208084412
Mon-Fri 10:00AM - 7:00PM (GMT+1)
Just saw you post that you've sent an email. They'll take care of you.
DJI-Ken Posted at 2016-12-5 06:48
Sorry the troubleshooting didn't resolve it.
You would send it to the Netherlands repair center.
Here's the number and hours :
Sure, I will send it there. But first I have to receive some feedback on my ticket I guess.
OK, they should email you soon.
Also, you've tried a factory restore and reapplying firmware right?
I don't think it would do anything, but worth a try.
DJI-Ken Posted at 2016-12-5 17:19
OK, they should email you soon.
Also, you've tried a factory restore and reapplying firmware right?
I don't think it would do anything, but worth a try.
I've tested both to reinstall the firmware and calibrate.
Support has contacted me and today the drone will fly away