Camera Sensor Error.
Is this hardware? It popped out of the blue today ((.

If a gimbal calibration, factory restore from the Assistant2, re-applying the firmware doesn't clear the error then I would send it in for repair.

DJI-Ken Posted at 2016-12-4 08:27
If a gimbal calibration, factory restore from the Assistant2, re-applying the firmware doesn't clear ...

Did all that, it did not helped.
I send email to support. I bought it from DJI website, not easy to just send it back.
I have no ideea where to send it.

Uh OH..... P4 or P4 Pro?

RustleCrowe Posted at 2016-12-4 08:47
Uh OH..... P4 or P4 Pro?

It is a P4.

RemusE Posted at 2016-12-4 15:39
Did all that, it did not helped.
I send email to support. I bought it from DJI website, not easy t ...

Did you send email to support.eu@dji.com?
They will guide you to send it in.

RemusE Posted at 2016-12-4 07:53
It is a P4.

Have you recalibrated the sensors using Assistant 2 ?

Edit:- also, sensors clean ?

Aardvark Posted at 2016-12-4 14:25
Have you recalibrated the sensors using Assistant 2 ?

Edit:- also, sensors clean ?

I've recalibrated, yes.

I've send email ti dji support eu, yes.

RemusE Posted at 2016-12-4 00:39
Did all that, it did not helped.
I send email to support. I bought it from DJI website, not easy t ...

Sorry the troubleshooting didn't resolve it.
You would send it to the Netherlands repair center.
Here's the number and hours :
NETHERLANDS
+31 208084412
Mon-Fri 10:00AM - 7:00PM (GMT+1)

Just saw you post that you've sent an email. They'll take care of you.

DJI-Ken Posted at 2016-12-5 06:48
Sorry the troubleshooting didn't resolve it.
You would send it to the Netherlands repair center.
Here's the number and hours :

Sure, I will send it there. But first I have to receive some feedback on my ticket I guess.

RemusE Posted at 2016-12-5 06:38
Sure, I will send it there. But first I have to receive some feedback on my ticket I guess.

OK, they should email you soon.
Also, you've tried a factory restore and reapplying firmware right?
I don't think it would do anything, but worth a try.

DJI-Ken Posted at 2016-12-5 17:19
OK, they should email you soon.
Also, you've tried a factory restore and reapplying firmware right?
I don't think it would do anything, but worth a try.

I've tested both to reinstall the firmware and calibrate.
Support has contacted me and today the drone will fly away

RemusE Posted at 2016-12-5 23:29
I've tested both to reinstall the firmware and calibrate.
Support has contacted me and today the drone will fly away

Sounds good, and sorry about that.

Did you solve reinstalling and calibrating?

The drone "flyied away"  to Holland for repair. Got repaired very quick and they send same day after reparation. Cudos to DJI