Flintbeker
New
Flight distance : 40371 ft
Germany
Offline
|
Hey,
I have a simelar Problem.
My drone crashed after I activated autolanding, or lets say I activated autolanding, the drone starts to drifting away and starts to go down. after 15 Meters it hits a car and got down on the ground.
The flightlog says that the drone was under my controll for the full 15 Meters and I didnt changed the Position of the flightsticks for all the time, direct wehn the drone hits the car it says that autlanding was started.
You can see on the video that the Drone allready startet landing wehn it was drifting away. The end of the Crash was that there was a small crack on the body, the Sunlens of the camera was broken and the propellers were also broken.
I conntacted DJI on Twitter, they said that they have to check the drone if it is a warranty case, I sent the Drone to them, after I conntacted DJI on twitter that my Drone isnt checked after 18 Days I got a bill over 316 Euros with the remark that teh drone was fully under my controll. So now I have to pay the 316€. 140€ Euros for the Y-Achis video downlink main board and tow times 50€ for Service. I dont now why I should pay the bill, if you have some brain you would think that a normal person that has all his eyes on the Airplane would fly the Drone in the AIr, I tried it, but the drone didnt got my commands(You can see on the Video that all my handy are on the Controller).
Also I send the drone in for a warranty case, now I have to pay money to get my drone back, I dont think that this Is fair and is accepted by the German rights.
I dont now what to do now because I am an Student and dont have 316€ (for 300€ I could get one year free repair!). Also I think wehn there is an error on the controller it wouldnt say it in the flightlogs.
This is not customer frendly and I dont think I would buy any DJI objects in the Future if the Support stay so Customer unfrendy.
Regrads Moritz
(Sory for my bad english, I am german D: ) |
|