Please select Into the mobile phone version | Continue to access the computer ver.
LG G5 4K problem with osmo monile
1428 7 2016-12-4
Uploading and Loding Picture ...(0/1)
o(^-^)o
capa34
New

Turkey
Offline

I have a lg g5 and ı cant use 4k option with dji osmo mobile thre is no  4k option ??? And ı cant use active tracking either!!! thanks for your  help
2016-12-4
Use props
DJI-Thor
Administrator
Flight distance : 13602 ft
Offline

Sorry about it, we're working on the 4K options for LG phones now.  The loss of active track is an issue with recent DJI Go app.  Please try 3.0.0 version here https://apkpure.com/dji-go/dji.pilot
2016-12-4
Use props
Tai Kwong Mor 3
lvl.1

Hong Kong
Offline

I am using Samsung Galaxy Note 4 on DJI OSMO Mobile, the phone supports 4K Video shooting, but the max video resolution on DJI GO only support 1080P, will DJI have any plan to improve this?
2016-12-4
Use props
fansd2371957
New
Canada
Offline

DJI-Thor Posted at 2016-12-4 20:00
Sorry about it, we're working on the 4K options for LG phones now.  The loss of active track is an issue with recent DJI Go app.  Please try 3.0.0 version here https://apkpure.com/dji-go/dji.pilot

It didn't work :-(  When will that get fix ?
2017-10-16
Use props
fansd2371957
New
Canada
Offline

Tai Kwong Mor 3 Posted at 2016-12-4 20:45
I am using Samsung Galaxy Note 4 on DJI OSMO Mobile, the phone supports 4K Video shooting, but the max video resolution on DJI GO only support 1080P, will DJI have any plan to improve this?

It is DJI  software bug... it happen to  various occasion in each of  DJI  app-update.
2017-10-16
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

fansd2371957 Posted at 2017-10-16 16:37
It is DJI  software bug... it happen to  various occasion in each of  DJI  app-update.

It is not a software bug, only all Android mobile devices are compatible with Osmo Mobile.
At present, we can make sure the following Android mobile devices support 4K resolution.
Samsung S8, Samsung S7 Edge, Huawei P10, Huawei P10+, Huawei Mate 9, Huawei Mate 9 Pro, MI Max.

We will keep developing more Android mobile devices.
2017-10-16
Use props
fansd2371957
New
Canada
Offline

DJI Mindy Posted at 2017-10-16 20:07
It is not a software bug, only all Android mobile devices are compatible with Osmo Mobile.
At present, we can make sure the following Android mobile devices support 4K resolution.
Samsung S8, Samsung S7 Edge, Huawei P10, Huawei P10+, Huawei Mate 9, Huawei Mate 9 Pro, MI Max.

LG G5 was one the phone  that support  4K with formal version, why is the ability lost with the current app ? Please clarify
2017-10-17
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

fansd2371957 Posted at 2017-10-17 15:44
LG G5 was one the phone  that support  4K with formal version, why is the ability lost with the current app ? Please clarify

If there is no 4K resolution with the current APP, please try to downgrade from here.
We will also report this our engineers. Sorry for the trouble caused.
Can you recall the previous APP version that supported 4K?
2017-10-17
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules