I have a lg g5 and ı cant use 4k option with dji osmo mobile thre is no  4k option ??? And ı cant use active tracking either!!! thanks for your  help

Sorry about it, we're working on the 4K options for LG phones now.  The loss of active track is an issue with recent DJI Go app.  Please try 3.0.0 version here https://apkpure.com/dji-go/dji.pilot

I am using Samsung Galaxy Note 4 on DJI OSMO Mobile, the phone supports 4K Video shooting, but the max video resolution on DJI GO only support 1080P, will DJI have any plan to improve this?

DJI-Thor Posted at 2016-12-4 20:00
Sorry about it, we're working on the 4K options for LG phones now.  The loss of active track is an issue with recent DJI Go app.  Please try 3.0.0 version here https://apkpure.com/dji-go/dji.pilot

It didn't work :-(  When will that get fix ?

Tai Kwong Mor 3 Posted at 2016-12-4 20:45
I am using Samsung Galaxy Note 4 on DJI OSMO Mobile, the phone supports 4K Video shooting, but the max video resolution on DJI GO only support 1080P, will DJI have any plan to improve this?

It is DJI  software bug... it happen to  various occasion in each of  DJI  app-update.

fansd2371957 Posted at 2017-10-16 16:37
It is DJI  software bug... it happen to  various occasion in each of  DJI  app-update.

It is not a software bug, only all Android mobile devices are compatible with Osmo Mobile.
At present, we can make sure the following Android mobile devices support 4K resolution.
Samsung S8, Samsung S7 Edge, Huawei P10, Huawei P10+, Huawei Mate 9, Huawei Mate 9 Pro, MI Max.

We will keep developing more Android mobile devices.

DJI Mindy Posted at 2017-10-16 20:07
It is not a software bug, only all Android mobile devices are compatible with Osmo Mobile.
At present, we can make sure the following Android mobile devices support 4K resolution.
Samsung S8, Samsung S7 Edge, Huawei P10, Huawei P10+, Huawei Mate 9, Huawei Mate 9 Pro, MI Max.

LG G5 was one the phone  that support  4K with formal version, why is the ability lost with the current app ? Please clarify

fansd2371957 Posted at 2017-10-17 15:44
LG G5 was one the phone  that support  4K with formal version, why is the ability lost with the current app ? Please clarify

If there is no 4K resolution with the current APP, please try to downgrade from here.
We will also report this our engineers. Sorry for the trouble caused.
Can you recall the previous APP version that supported 4K？