Sorry to hear about the crash, maybe some internal parts were damaged when crashed, I do suggest you to send it in for evaluation and get it fixed.
Please send an e-mail with the subject "Forum Support" to support@dji.com and include the following information, we'll create a case for you:
SN:
Brief Description of your Issue:
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Full Name:
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Link to your case on Forum:
DJI Natalia Posted at 2016-12-7 13:28
Sorry to hear about the crash, maybe some internal parts were damaged when crashed, I do suggest you to send it in for evaluation and get it fixed.
Please send an e-mail with the subject "Forum Support" to and include the following information, we'll create a case for you:
SN:
Yep my fault, i fear it's too high price to repair
Jani, I really understand your feeling.
After you send it in, our engineers will help you evaluate it and then send you an e-mail with the quotation before you decide whether get it repaired or not.
DJI Natalia Posted at 2016-12-7 13:43
Jani, I really understand your feeling.
After you send it in, our engineers will help you evaluate it and then send you an e-mail with the quotation before you decide whether get it repaired or not.
DJI Natalia Posted at 2016-12-7 03:43
Jani, I really understand your feeling.
After you send it in, our engineers will help you evaluate it and then send you an e-mail with the quotation before you decide whether get it repaired or not.
I ordered new 9€ cable from eBay, it works now 15sec and then gimbal shutdown, now i order new cable from DJI and test that cable.
So problem is that black ribbon cable.
Kankkis Posted at 2016-12-30 00:08
I ordered new 9€ cable from eBay, it works now 15sec and then gimbal shutdown, now i order new cable from DJI and test that cable.
So problem is that black ribbon cable.
Jani, this one is compatible with Phantom 3 Professional and Phantom 3 Advanced.
I do suggest you contact the local repair center to help you analyze it firstly to locate the issue instead of trying to fixing it by yourself.
Hope this link helps: http://www.dji.com/service/repair/centers
DJI Natalia Posted at 2016-12-30 00:23
Jani, this one is compatible with Phantom 3 Professional and Phantom 3 Advanced.
I do suggest you contact the local repair center to help you analyze it firstly to locate the issue instead of trying to fixing it by yourself.
Hope this link helps: http://www.dji.com/service/repair/centers
It's easy to fix it myself, so that cable is not 4k compatible?
That 15sec is common problem with ebay cables.
I had similar issue I tried to repair myself, but apparently there was unseen damage. Had GREAT experience w/ dji repair on west coast (US) with free shipping and $114 total cost. Send it to them if you can't repair yourself.