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Broken Controller P3S Antenna!
1878 19 2016-12-7
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Sparky Flyer
lvl.2

United States
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Hello everyone!
I just got my Phantom 3 Standard a few weeks ago and love it! This is my first large drone and I have not (thankfuly) had any problems with it. But today as I was packing up the P3S I snapped the controller antenna! The cord is still attached but the plastic is limp now. Not being a tech wiz I am not really wanting to buy a new antenna and install it myself, but I here sending it away for DJI repair takes over 6 weeks! Any advice or suggestions?


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2016-12-7
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BillW50
lvl.4

United States
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You could use tape, a hose or something temporarily. This might work well holding it up too.

http://www.ebay.com/itm/222321741465

My fear is those controllers could be had for about 100 bucks new. And the part that broke on yours is a 2 buck part. I am afraid that once you get the bill from DJI, you'll wish you just bought a new controller.
2016-12-7
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WD9EON
Captain
Flight distance : 686886 ft
United States
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I'd just use some glue to hold it in position and then be extra careful how you handle it.  Might not look good, but it should work.
2016-12-7
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DJI Mindy
Administrator
Flight distance : 7 ft
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Maybe you could have a look at our recommended service center.  Hope this will help.
http://www.dji.com/service/repair/centers
2016-12-7
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Sparky Flyer
lvl.2

United States
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BillW50 Posted at 2016-12-8 08:47
You could use tape, a hose or something temporarily. This might work well holding it up too.

http://www.ebay.com/itm/222321741465

I think I might try that! Thanks BillW50!
2016-12-8
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Could you happen to provide a picture to see the extent of the damage?
2016-12-8
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HWCM
Second Officer
Flight distance : 5484997 ft
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Six weeks? I had mine out and back within two weeks. I'm in the US on the east coast. It had to go to the west coast.
2016-12-8
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Sparky Flyer
lvl.2

United States
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DJI-Jamie Posted at 2016-12-9 01:31
Could you happen to provide a picture to see the extent of the damage?

I would, but being a newbie I do not know how!
2016-12-10
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Sparky Flyer
lvl.2

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HWCM Posted at 2016-12-9 03:18
Six weeks? I had mine out and back within two weeks. I'm in the US on the east coast. It had to go to the west coast.

That's just what a I saw someone say; I could be wrong. Did they overcharge you?
2016-12-10
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DJI-Jamie
DJI team
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Sparky Flyer Posted at 2016-12-11 05:55
That's just what a I saw someone say; I could be wrong. Did they overcharge you?

The NA facility has not had long turnaround times like that for a while. At this time, it's about 1-2 weeks depending on the damage. When you hit 'reply' go to the 'Advanced' options for posting, you can upload a picture from there.
2016-12-10
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Avatar1
lvl.1
United Kingdom
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I have a Phantom 3 Adanced (18 months old) and have also just discovered the plastic connection between right hand antenna and remote controller is broken.  It looks as though the plastic has perished.  Is it possible to get spare antenna and reasonably easy to replace, or if I send it to a service centre how much is it likely to cost to repair?
2016-12-10
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Sparky Flyer
lvl.2

United States
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DJI-Jamie Posted at 2016-12-11 06:18
The NA facility has not had long turnaround times like that for a while. At this time, it's about 1-2 weeks depending on the damage. When you hit 'reply' go to the 'Advanced' options for posting, you can upload a picture from there.

Here it is:
image1 (2).JPG
2016-12-10
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WD9EON
Captain
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United States
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That doesn't look broken, just the pin fell out, snap it back together if you can find the pin.  Or put a round tooth pick in the hole after snapping it back on.  jmho
2016-12-10
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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You can try WD9EON's advice and see if that helps. If you are missing that pin, you can try and see if another one can be provided by the North American Support team.
2016-12-10
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DJI-Jamie
DJI team
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Avatar1 Posted at 2016-12-11 06:52
I have a Phantom 3 Adanced (18 months old) and have also just discovered the plastic connection between right hand antenna and remote controller is broken.  It looks as though the plastic has perished.  Is it possible to get spare antenna and reasonably easy to replace, or if I send it to a service centre how much is it likely to cost to repair?

You can try the same advice as I posted above.
2016-12-10
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Sparky Flyer
lvl.2

United States
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I just tried it yesterday and flew to 200 ft right above me. Still had 5 bars of RC signal, so I think it is fine. Thanks for the advice everybody!
2016-12-11
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DJI-Jamie
DJI team
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Sparky Flyer Posted at 2016-12-12 07:26
I just tried it yesterday and flew to 200 ft right above me. Still had 5 bars of RC signal, so I think it is fine. Thanks for the advice everybody!

Good to hear, thanks for the update.
2016-12-11
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Steve-76
Second Officer
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Sparky Flyer Posted at 2016-12-11 08:38
Here it is:

oh easy.  get a paper clip. i had an 8ch do that. just nip a lil pce off and thread it through. use the color plastic covered ones
2016-12-11
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HWCM
Second Officer
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Sparky Flyer Posted at 2016-12-10 16:55
That's just what a I saw someone say; I could be wrong. Did they overcharge you?

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2016-12-11
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Temblor
Banned
United States
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2017-4-16
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