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my drone just dropped when it was taking off
1568 20 2016-12-9
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edwarde21
lvl.3
Flight distance : 65535 ft
United States
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so i flew for a few minutes then deciede to land the i try to take of as soon as it took off and tried to fly it foward it dropped it wasnt high but it bounced on concrete and it chipped the camera frame it still look like everything works fine but it was very scary for it to just drop like that. what should i do? this is my first drone so i have no idea what to do. i did take it up in the air after strait up and came down once it was really low i moved foward and back and it seem to work fine.
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2016-12-9
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Sgt_Throatpunch
lvl.2

United States
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Do you think this bubble mod would have prevented that damage?


2016-12-9
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edwarde21
lvl.3
Flight distance : 65535 ft
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Sgt_Throatpunch Posted at 2016-12-9 16:59
Do you think this bubble mod would have prevented that damage?

Idk I will upload the pictures of it right now
2016-12-9
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Sgt_Throatpunch
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edwarde21 Posted at 2016-12-9 19:05
Idk I will upload the pictures of it right now

It looks like it would have. My mod on the bubble goes below the camera, so that would be the point of impact. Short of hitting a rock that just happens to fit in the opening, I think it would have been protected.
2016-12-9
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FPVJunkie
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United States
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Well I'd say as long as the gimbal passes it's power-on self test, then I think you got lucky and it's only cosmetic damage. Next step would be take it to a wide-open space, read the manual a couple more times, and try flying it again and see if everything is working okay. Since you're still new to drones, you're not going to be making any "spectacular" videos, so just leave the clear dome cover on for the first few flights.
2016-12-9
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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Sorry for your crash, if you play back the flight record and overlay the RC sticks you can see what happened if it lowered by itself or if you lowered it.
2016-12-9
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edwarde21
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United States
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DJI-Ken Posted at 2016-12-9 22:45
Sorry for your crash, if you play back the flight record and overlay the RC sticks you can see what happened if it lowered by itself or if you lowered it.

I did and I dont even think it recorded the flight.
2016-12-10
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WasabiBread
lvl.4
United States
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Wait for it.....waaaaaaait for it.....I say thermal winds crashed it hahahahaha
2016-12-10
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Watty2000
lvl.4
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United Kingdom
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edwarde21 Posted at 2016-12-10 16:22
I did and I dont even think it recorded the flight.

The flight logs record automatically to your device. You need to go to the DJI Go app and look at your flight records which are available by tapping the top left of the screen before you go into camera view.
2016-12-10
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DJI-Ken
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edwarde21 Posted at 2016-12-10 09:22
I did and I dont even think it recorded the flight.

Every flight gets recorded to the GO app if you were flying with your device so there should be a record.
2016-12-10
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edwarde21
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Flight distance : 65535 ft
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DJI-Ken Posted at 2016-12-10 08:46
Every flight gets recorded to the GO app if you were flying with your device so there should be a record.

does it matter if I use 2 different phones? I have a iPhone 6 plus and a iPhone 6s plus
2016-12-10
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trance728-
First Officer
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edwarde21 Posted at 2016-12-10 13:52
does it matter if I use 2 different phones? I have a iPhone 6 plus and a iPhone 6s plus

Not if you sync your records.
2016-12-10
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C-GMTV
lvl.2
Flight distance : 197064 ft
Canada
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The same thing happened to me.  I had just finished doing the firmware update. Went for a 4 min flight, landed. All seemed fine so i hit the auto take off button. The Mavic took off, hovered for 1 second then all motors stopped. Hit hard ground and the gimbal motor doesn,t work anymore. Its been sent off for repair.
I was recording at the time so I uploaded the video to DropBox for DJI to look at. I have a record of the flight on my phone (3 secs). Tried for about an hour to download the log off the Mavic with the Assistant software with no luck
2016-12-10
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DJI-Ken
DJI team
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edwarde21 Posted at 2016-12-10 11:52
does it matter if I use 2 different phones? I have a iPhone 6 plus and a iPhone 6s plus

You can use as many devices as you want, just sync the flight records after each flight on whatever device your using and it will be saved to the servers and synced to all your devices (as long as you use the same email account on each device).
2016-12-10
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Lans
lvl.2
Flight distance : 8445 ft
United States
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I have a footage of similar case on my post. Fortunately, mine crashed into the grass so wasn't too bad.
You can check out my footage at https://forum.dji.com/thread-75658-1-1.html
2016-12-10
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fansae63899d
lvl.2
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C-GMTV Posted at 2016-12-10 14:18
The same thing happened to me.  I had just finished doing the firmware update. Went for a 4 min flight, landed. All seemed fine so i hit the auto take off button. The Mavic took off, hovered for 1 second then all motors stopped. Hit hard ground and the gimbal motor doesn,t work anymore. Its been sent off for repair.
I was recording at the time so I uploaded the video to DropBox for DJI to look at. I have a record of the flight on my phone (3 secs). Tried for about an hour to download the log off the Mavic with the Assistant software with no luck

Oh that really sucks. I am didn't update yet because of reasons like that...

Could you upload the footage and flight log maybe?
2016-12-10
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edwarde21
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United States
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Lans Posted at 2016-12-10 19:41
I have a footage of similar case on my post. Fortunately, mine crashed into the grass so wasn't too bad.
You can check out my footage at https://forum.dji.com/thread-75658-1-1.html

thats what happen to mine just like that I was flying mine for about 12min then landed then decided to take of again and it just dropped.
2016-12-11
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Lans
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United States
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edwarde21 Posted at 2016-12-11 14:16
thats what happen to mine just like that I was flying mine for about 12min then landed then decided to take of again and it just dropped.

Did you see it happen again? It only happened to me once and then not seeing it anymore
2016-12-11
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edwarde21
lvl.3
Flight distance : 65535 ft
United States
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Lans Posted at 2016-12-12 09:46
Did you see it happen again? It only happened to me once and then not seeing it anymore

No it only happened once. I don't know if I should contact dji will this cost me 1 out of 2 replacement from my dji care
2016-12-12
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Nees
Second Officer
Flight distance : 80988 ft
Belgium
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Still, 2 cases with same outcome. Make sure to send on logs of that flight.
2016-12-12
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hridge
lvl.4
Flight distance : 17651 ft
United States
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Interested in outcome..
2016-12-12
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