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P3P ESC Status Error after upgrading to Firmware 1.10
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5969 70 2016-12-9
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HigherPerspect
lvl.1

Australia
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Hi all.

My P3P has been fine up until I did the upgrade to V1.10.0090 today.

Everything passed according to the logs, so I also did an IMU and gimbal calibration (as I normally do after a firmware upgrade).

The controller has been updated to the latest version (1.8.0) and I have the latest DJI Go version.

The aircraft powers on, connects to the controller ok.  Can do compass calibrations etc.

When I try to start the motors I get:

"ESC Status Error",  and the motors do not start.  Randomly on some occasions the motors do start, and seem to operate as normal (throttle up/down, turns etc) on the ground.  I am not tempted to take this airborne until I am satisfied with a fix solution.

I have tried to downgrade the firmware to the previous version with no success.  This has included using different memory cars formatted in the aircraft and copying a fresh copy of the previous firmware to the card.  I have also tried reinstalling the current version of firmware. I have nitiated the manual firmware load by holding the RC link button on boot, but only managed to get the current version of firmware to reinstall, not the previous version.

I am now screwed as I had some work lined up for tomorrow which I won't be able to do.

I found reference to this same issue by someone on PhantomPilots who posted yesterday.

http://www.phantompilots.com/threads/esc-status-error-after-upgrade.98125/

I suspect there are issues with this firmware release and I would advise no one to install it until this is looked at by DJI.

I need my bird back in the sky ASAP!




2016-12-9
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DJI Natalia
Administrator
Flight distance : 318 ft

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Sorry to hear about the issue, after refreshing the firmware, the error persisted, right?
It's never crashed or hard landing before?
Restarting it for several times makes no sense?
Would you please check the upgrading log?
1. Enable Viewing hidden files in your OS. Below are the websites where you can check how to show the hidden files in your PC. For The Windows System: http://windows.microsoft.com/en- ... den-files=windows-7 For The Mac System: http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2.Enter the root directory of the SD card, then find the hidden folder MISC and enter it. There is LOG folder in it.
3.The LOG txt file is under the LOG folder.
2016-12-10
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HigherPerspect
lvl.1

Australia
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The firmware cannot be downgrade from 1.10 according to the release notes. I've tried and it fails.

The logs show that the update from 1.09 to 1.10 was successful. No errors recorded.

The drone powers on, records video and all other functions work as normal, just the ESC error prevents it flying.

Never been crashed or had a hard landing.  Always meticulously looked after

What can I do?
2016-12-10
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fanscba72131
lvl.1
Flight distance : 1264649 ft
Germany
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Same here, exactly the same. This firmware is bunch of crap, sorry guys. I wanted to sell the drone, but I had to cancel it due to this error.
2016-12-10
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fansb00f4408
lvl.2
Flight distance : 2818 ft
Italy
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have a phantom 3 Done professional and I update the firmware of the drone and controller.
app 3.1.0
1/10/90 version
1.8.0 remote controller

when I turn it makes the whole procedure and flashes green, the tablet app says "ready to go (vision) but do not start the engines.
the engines start only in automatic takeoff
before the upgrade worked fine
2016-12-10
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fansb00f4408
lvl.2
Flight distance : 2818 ft
Italy
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I am very angry
2016-12-10
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fans5c076bf9
New

Canada
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I have the exact same issue , all perfect with 1.96 as soon as I upgraded with success to 1.10 have that esc status error, out of 20 attempts to start I may get 1. Or 2 starts , dji said to send it in for repair , this sux as firmware bricked my phantom
2016-12-10
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fansb00f4408
lvl.2
Flight distance : 2818 ft
Italy
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my phantom 3 professional today is finally the party seems that everything is ok. this week I will make a test flight we hope it goes well
2016-12-11
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fansb00f4408
lvl.2
Flight distance : 2818 ft
Italy
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I can not wait to try it
2016-12-11
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HigherPerspect
lvl.1

Australia
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This issue is becoming quite wide spread.  There are many posts about it on other forums.  All experiencing identical symptoms.

DJI needs to release a firmware patch to fix this ASAP!.  I was about to drop huge coin on an Inspire 2.......  not so sure now!
2016-12-11
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fansaa7c4286
lvl.3
Flight distance : 166703 ft
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Netherlands
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Same problem here. No issues before update. No errors during the upgrade. Repeated the upgrade, where txt file shows that the current fw is the same as the fw on the card. But the bird is bricked, mentioning an error with the ESC. I hope this can be fixed with a bug fix in the firmware...

Thijs
2016-12-12
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fansb00f4408
lvl.2
Flight distance : 2818 ft
Italy
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Today I did a low-level flight and it all looks ok some problems in the video that appears to have interference
2016-12-12
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HigherPerspect
lvl.1

Australia
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DJI needs to address this immediately!  There are dozens of users now experiencing issues with v1.10.  It's not good enough
2016-12-13
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HWCM
lvl.4
Flight distance : 5484997 ft
United States
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I have the same issue. After the newest update, I can not arm the motors. I get the ESC status error every time.
2016-12-14
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Rendall69
lvl.1
Flight distance : 1337543 ft
Cabo Verde
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Hi, my dear friend, something similar happened to me, I'm waiting for some solution
2016-12-22
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Rendall69
lvl.1
Flight distance : 1337543 ft
Cabo Verde
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Has there been a solution to this problem?
2016-12-22
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fans631411c1
lvl.3

United States
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**WARNING**   Don't install firmware v1.10.90

Why don't they take down the firmware?

Why don't they release a fix?

People had problems with v1.9.60 too (Including me). But you could reinstall v1.8.80.

If you install v1.10.90 and have problems you have to send it to them and pay for them to fix it.
2016-12-22
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deadrat
New

United States
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I had the exact same issue... might be a coincidence, but was able to start it by rotating the motors manually before pressing the start button.
2016-12-23
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Nocoyote
New

United States
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Had same issue with the new FW... Killed my drone.. Had to send in for repair..  Now I have it back and on latest firmware...continuous signal loss errors and video reception is horribly choppy...this is my first drone and I'm really disappointed....
2016-12-23
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fans8b729b4d
New

United States
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I just unboxed my p3p for Christmas YESTERDAY!!! That damn firmware update kicked my drones A$$. WTF man....? How do you sell a nearly $1000 product and can't release firmware that works, or offer a fix in a timely fasion? My performance is now identical to others....after a mere 24 hours. This is embarrassing DJI. I had high hopes, NOW all I have is a bird that won't fly.
2016-12-27
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fansac72ea52
lvl.2
Flight distance : 201654 ft
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Vietnam
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I have the Phantom 3 ADV.
Everthing is Five before update firmware v1.10.90.
Now my Phantom get the ESC status error every time.
Please Help me.
2017-1-4
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jbill
lvl.1

Brazil
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I am from Brazil, are this message is with automatic translation!

I also had this same problem and after contacting DJI via email, they sent me this update for correction.

Hugs!

https://www.dropbox.com/sh/tr86g ... rW8OXrHmttbS8a?dl=0
2017-1-4
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Bhujang
lvl.4
Flight distance : 534587 ft
France
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Wow a fix. Can it be trusted? I'm staying on 1.8 lol until this all clears.
2017-1-4
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Bhujang
lvl.4
Flight distance : 534587 ft
France
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Can this version be used as a few upgrade with out using 1.10?
2017-1-4
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fansbe92bd05
New

United States
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Same problem log shows:


========== 2016.11.20 14:11:32 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.11.23 14:24:38 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.11.24 10:23:38 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.11.24 15:39:10 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.11.24 15:58:03 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2016.11.25 12:25:16 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.10.0090.bin
Upgrading ...
Result: Success.

========== 2017.01.06 20:19:07 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2017.01.07 07:57:31 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2017.01.07 08:02:24 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2017.01.07 08:03:40 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.10.0090.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.
2017-1-7
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fans500a7d5c
lvl.2

Canada
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Same issue. I have submitted a support request.

I am stumped.
2017-1-8
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Phantom One
Second Officer
Flight distance : 135299 ft
United States
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jbill Posted at 2017-1-4 06:23
I am from Brazil, are this message is with automatic translation!

I also had this same problem and after contacting DJI via email, they sent me this update for correction.

Have you tried it yet?  
2017-1-8
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fans500a7d5c
lvl.2

Canada
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I am so confused to why they still have the firmware available. It has bricked so many units.
2017-1-8
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Stinky711
lvl.2
United States
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fans500a7d5c Posted at 2017-1-8 18:47
I am so confused to why they still have the firmware available. It has bricked so many units.

Simple, the firmware works for many. I'll bet the majority have no issues and they don't
go to forums and  tell everyone how well the firmware works for them.
    I don't know what the percentage of "Pass or Fail" has to be but I guess
it hasn't met what will bring change. I own two P3Pro's with no firmware issues.
    I just hope that now that the P3 Professional and Advanced have been discontinued
that DJI will continue to at least offer support for those of us that need.

   I owned an iphone 5s that stopped working after a iso update, I tried to get it repaired
by apple but they said it had a weak hardware component and the update pushed it
enough to stop working. Because it was out of warranty i tossed it in my sock draw.
Two or more years went by and several updates, last week I charged it and did updates,
now it works perfect.  I HATE UPDATES!
2017-1-8
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fans500a7d5c
lvl.2

Canada
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Yeah it's crazy. I have tried over 30 times to reflash. It's a shame there is no way to downgrade.
2017-1-9
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Phantom One
Second Officer
Flight distance : 135299 ft
United States
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fans500a7d5c Posted at 2017-1-9 05:40
Yeah it's crazy. I have tried over 30 times to reflash. It's a shame there is no way to downgrade.

What update are you guys referring to?  Version 1.10.0090 or the one jbill posted above?  First time I've seen 1.11.0010 even mentioned.  It's surely not on the downloads page.

Thanks
2017-1-9
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fans500a7d5c
lvl.2

Canada
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No using the one on the official forum.

My drone was working 100%, my app said there was a update so the app updated the controller no problems.

Would no longer connect to drone so I assumed I needed to update the firmware of drone.

I downloaded official firmware for my p3A followed instructions and completed the firmware update.

Now i get a esc warning. And can no longer fly.
2017-1-9
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Phantom One
Second Officer
Flight distance : 135299 ft
United States
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fans500a7d5c Posted at 2017-1-9 06:11
No using the one on the official forum.

My drone was working 100%, my app said there was a update so the app updated the controller no problems.

Ok, so I wonder what version 1.11.0010 is that jbill posted?  Why doesn't DJI mention it if it's actually a fix for all these problems people are having with 1.10  
2017-1-9
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fans500a7d5c
lvl.2

Canada
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Not sure. I will wait for a reply from dji

Not sure if I still have warranty or if they courtesy fix if caused by a firmware.
2017-1-9
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Phantom One
Second Officer
Flight distance : 135299 ft
United States
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fans500a7d5c Posted at 2017-1-9 06:49
Not sure. I will wait for a reply from dji

Not sure if I still have warranty or if they courtesy fix if caused by a firmware.

I would assume they would take care of you; warranty or not.  A lot of mad drone owners out there, including me!
2017-1-9
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fans987d278a
lvl.4
Flight distance : 124180 ft
Canada
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Phantom One Posted at 2017-1-9 07:09
I would assume they would take care of you; warranty or not.  A lot of mad drone owners out there, including me!

Some users are having this issue, don't know how many but seems quite a few,
NOTE- If you do work out getting your bird started, there is another bug in latest firmware, that users have made DJI aware of.
Seems if you use RTH, over a long distance, your bird will start flying higher & higher on the return flight, ignoring whatever you have set for max attitude, some flyers saying their bird went to over 1,000 ft. on RTH! If RTH is used, on short distances, you may notice  this issue, but on long return flights a number of users have had this happen. You can read all about this bug over at phantom pilots site. So, be careful using RTH on long return flights.
2017-1-9
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Phantom One
Second Officer
Flight distance : 135299 ft
United States
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fans987d278a Posted at 2017-1-9 07:50
Some users are having this issue, don't know how many but seems quite a few,
NOTE- If you do work out getting your bird started, there is another bug in latest firmware, that users have made DJI aware of.
Seems if you use RTH, over a long distance, your bird will start flying higher & higher on the return flight, ignoring whatever you have set for max attitude, some flyers saying their bird went to over 1,000 ft. on RTH! If RTH is used, on short distances, you may notice  this issue, but on long return flights a number of users have had this happen. You can read all about this bug over at phantom pilots site. So, be careful using RTH on long return flights.

Thanks for the info.
2017-1-9
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jbill
lvl.1

Brazil
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jbill Posted at 2017-1-4 06:23
I am from Brazil, are this message is with automatic translation!

I also had this same problem and after contacting DJI via email, they sent me this update for correction.

Automatic translation.

I installed this version above for the DJI technical support but the problem persists. It did not work.

=(
2017-1-9
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Phantom One
Second Officer
Flight distance : 135299 ft
United States
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jbill Posted at 2017-1-9 09:20
Automatic translation.

I installed this version above for the DJI technical support but the problem persists. It did not work.

Sorry to hear that.  I was hoping DJI had a solution for this BIG problem.
2017-1-9
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fans500a7d5c
lvl.2

Canada
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I called tech support there was no tests to be done. Just need to send it it. Thank the lord I have warranty.
2017-1-9
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