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Unable to update my Phantom 4 to V.01.02.0602 - Need help
1348 3 2016-12-11
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Justin2310
lvl.1
United States
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I just bought my Phantom 4 and see there is an update for V.01.02.0602, I have tried numurous things to update it which I will list below. If anyone has any advice on what I should do please post below, I have seen mutliple threads started for this, tried everything and nothing works.

What I have tried so far to update the Phantom to V.01.02.0602

Connecting the drone to the controller and updating from my iPad, it will start the update and then just go right back to the "Connect drone to controller"

I installed the DJI Assistant program for Mac, it wouldn't update from the program, I try to update to V.01.02.0602 and the first phase it will go to 100% and then updating again it gets stuck at 0% and just says "Update failed"

I formatted my memory card twice by using disk utility

I restarted my laptop twice after installing all drivers from DJI assistant program

I restarted the drone and the controller

I tried updating with the memory card out of the drone.

The battery is at 100% on the drone and the controller

Is there anything im doing wrong?

Please help.
2016-12-11
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gvgeorge
lvl.2
United States
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Are you running DJI Assistant 2 v1.0.7 For P4P on the Mac? If so, that could be an issue.
2016-12-11
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Justin2310
lvl.1
United States
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I got it, maybe yesterday just wasn't my day. I updated it via the ipad and plugged into the drone.
2016-12-11
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Nigelbrinkmann
First Officer
Flight distance : 586391 ft
Australia
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Justin2310 Posted at 2016-12-12 02:46
I got it, maybe yesterday just wasn't my day. I updated it via the ipad and plugged into the drone.

Hi, the dji assistant 2 has never worked correctly for me, I always update the aircraft with the iPad.
2016-12-11
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