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Bug detected in firmware v01.03.0000 - Mavic gimbal quick jumps
3276 29 2016-12-11
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Alex G
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Flight distance : 55984 ft
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Bug detected in the latest firmware version v01.03.0000 in the Mavic Pro


I've updated my Mavic Pro to the latest firmware version v01.03.0000 and I have detected a problem when the aircraft makes quick turns and rotations. The gimbal makes a quick jumps when the pilot does a quick turns to the left and right or rotations. I have returned to the previous firmware version and this problem has disappeared. I have tried to install the latest firmware again, and the problem appears again...
Finally, I installed the previous firmware version v01.02.0900 to solve this problem.

Recreation of the problem in my house:



Flight showing tris problem (minutes 0:54 and 2:46) :



If is a firmware bug I hope DJI fix this bug as soon as possible, If it is a manufacturing defect, please tell me what to do


Best regards

Alex



2016-12-11
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Peter Galbavy
Second Officer
Flight distance : 545377 ft
Australia
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I do not see this problem on mine. Doesn't mean I am not seeing other issues, just no problems when panning.

DJI support will ask you to do an IMU, compass, VPS and gimbal calibration after the firmware update and others have reported some success with various calibrations after updating.
2016-12-11
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Alex, I'll help to report this issue.
If we need more information, I'll let you know.
2016-12-12
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fans73a65a5f
lvl.2

United States
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I agree, I noticed this issue after the last update on my Mavic as well. Everything else is great aside from the gimbal looking like it's bouncing or skipping on quick rotations. When you're flying smooth there are no issues.
2016-12-12
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fans57a031e7
New

Netherlands
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Yeah also having same issue, when turning in flight initial jump of the gimble kicks in before steadying! Lets hope for some assistance soon!
2016-12-12
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canadianairborn
lvl.4

Canada
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following to see where this goes.
2016-12-12
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bighi
Second Officer
Flight distance : 33485010 ft
Austria
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I've got the same issue since the update. It wasn't there with the prior firmware. Hope they fix it.
2016-12-12
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Mir
Second Officer
Flight distance : 1333839 ft
United States
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I've been having the same problem with the new firmware. During turns the gimbal quickly "jumps" just like in the OP's video.
2016-12-12
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Heavysledz
Second Officer
Flight distance : 631096 ft
United States
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not sure if this is the cause since I haven't received my Mavic yet to confirm but from what I have read, when you do a firmware update it defaults all of the user settings. Possibly you had a slower gimbal speed on the old firmware and after the update, it defaults to a higher speed which when seen appears to be the gimbal jumping.....have you tried slowing down the gimbal speed to see if that fixes it?
2016-12-12
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Nacho 3Cantos
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Flight distance : 172904 ft
Spain
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Alex, I think I have exactly the same problem. I started to notice it after the last upgrade. The gimbal jumps when rotating the Mavic Pro. Since this happens while flying (and I haven't done ground testing) I could not check. But it does indeed show in my videos.
Nacho
2016-12-12
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dana5
lvl.4
Flight distance : 14354 ft
United States
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Not sure that's actually a bug... Have you recorded the video on the drone's sd card? Does recorded video on the sd card show the same? I suspect it does not.  My thinking is that you are just seeing hickups in the live video stream, due to interference.
2016-12-12
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Nacho 3Cantos
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Spain
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dana5 Posted at 2016-12-12 21:45
Not sure that's actually a bug... Have you recorded the video on the drone's sd card? Does recorded video on the sd card show the same? I suspect it does not.  My thinking is that you are just seeing hickups in the live video stream, due to interference.

Yes, I have it recorded, at least twice on an SD card.
At first, I also thought it was a case of hickups.
Thanks.

Nacho
2016-12-12
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VDR
lvl.2
Flight distance : 24619 ft
Canada
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Something like this?




2016-12-12
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墨老爷子
DJI R&D Squad

China
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We will fix the bug in the next firmware.
2016-12-15
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Beninspain
lvl.3

Spain
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will they put art profile back?
2016-12-15
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75dcDAjrl92u
lvl.1
United States
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Just noticed this today doing a flight. Every time I yawed quickly, the gimbal did a slight drop down with a quick recovery to less than original height. Reproduced easily every time.
2016-12-21
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75dcDAjrl92u
lvl.1
United States
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Tip: The post by the administrator or moderators shield
2016-12-21
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stratosHD
lvl.4
Flight distance : 1231280 ft
Australia
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Tip: The post by the administrator or moderators shield
2016-12-21
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13MStang
lvl.4
Flight distance : 892749 ft
United States
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I too have experienced this.  At first, i thought it was due to higher winds aloft, but it occurred during light wind day as well.
2016-12-21
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jdmagoo
Second Officer
Flight distance : 1229554 ft
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Australia
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I too have this exact same issue. Glad I came across this thread was worried that I would need to RMA
2016-12-21
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usera9ada13890
lvl.1
Flight distance : 496831 ft
United Kingdom
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Same issue here, please speed up the on the fix, the last firmware update seemed to add more issues than it fixed
2016-12-22
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jdmagoo
Second Officer
Flight distance : 1229554 ft
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Australia
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I agree, I reckon DJI should pull the current FW
2016-12-22
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StanKC
lvl.1

Canada
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Me too and I'm not even on 1.03 yet.  Sounds like I should wait.


I have to wonder if this is hardware issue since the gimbal mount is quite "rubbery" that it may not be able to compensate.


BTW I think this should be stickied to top of forum as I think as more people get their hands on Mavic, they may not be as quick in letting their Phantom 3 or older drone go because this wobble has dashed my hope in ditching my Phantom 3 Pro.



2016-12-22
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Alxxnder
lvl.1

Latvia
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Yes, I have this problem on 1.03 too. Also, I have experienced random shakes during the flight. Sometimes it is not able to hold level of horizon while going sideways. Gimbal calibration fails on 73%.
On 1.02 it seems to be much more stable and calibration goes OK.
Also, I have "Gimbal Motor Overloaded" warning message during aircraft startup. Warning disappears after few seconds and it gimbal looks to be ok - I am wondering if this is normal or shall I ask for repair/replacement? Happens on both versions of firmware. All clamps and stickers are removed.  
2016-12-25
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Alex G
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Flight distance : 55984 ft
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Hi. I installed the new v01.03.02000 firmware and the problem is minimized but not solved. I test today this update in fly and I had some jumps. I not sure if is a hardware or firmware problem because other people not have this problem with any firmware version.
2016-12-27
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Alex G
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Flight distance : 55984 ft
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Tests with firmware v01.03.0200 (Actual firmware)


2016-12-27
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Alex G
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Is fixed your problem in the new 01.03.0200? In mine is minimized but NOT fixed

Regards
2016-12-29
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Alex G
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Flight distance : 55984 ft
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墨老爷子 Posted at 2016-12-15 19:08
We will fix the bug in the next firmware.

Hello, after upgrading my Mavic to the last version 01.03.0200, the problem has minimized, but not fixed... I have some gimbal bumps and jumps in my Mavic.




Best regards

2016-12-29
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Alex G
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Flight distance : 55984 ft
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Hi

Has solved this problem with the new firmware 01.03.0200 or only has minimized?

Thanks in advance
2016-12-29
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VDR
lvl.2
Flight distance : 24619 ft
Canada
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Alex G Posted at 2016-12-29 14:07
Is fixed your problem in the new 01.03.0200? In mine is minimized but NOT fixed

Regards

I haven't had time to fly since performing the firmware update. I will confirm over the weekend.
2016-12-29
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