Hello,
i cancelled my order in october 2016:
DJI onlinesales wrote:
Dear Sir Thank you for contacting DJI online store.
Sorry about the inconvenience.
You have my sincere apology for this delay.
Your order has been canceled and the payment will be refunded to your credit card account within 3-5 business days. Thank you for supporting DJI.
Wish you have a nice day.
For more information,please do not hesitate to let me know.
Your generous support has always been our motive to improve. Best Regards
DJI Online Store
But until now I have not got the money back yet. The order status showed refunded. But now the entire order is deleted. As if I had never ordered anything. That's not normal? I'm worried about my money I have written an email regarding the re-assignment, but for 2 weeks has no answer on it. what shall I do? thank you
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