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Windows not reading P3S files?
452 9 2016-12-12
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Sparky Flyer
lvl.2

United States
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Hello!
I finally figured out how to connect my P3S via USB to my computer. But when I go into Devices on my computer (Windows 10), you can click on and see the photos, but if you try to open the video, it just opens media player for a brief second, then closes it self retuning you to files. I am not a Tech expert on this stuff. Is their a DJI app I need to download?
2016-12-12
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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No, you don't need a special app. When the gimbal is connected to the computer, it should just read as an external hard drive. It does have some limitations though when you're reading directly from the gimbal. I would recommend transferring them onto the computer and then try to read them.
2016-12-12
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Geebax
Captain
Australia
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First, copy off the files onto your computer, they will not play back at all via the USB connection. Then if the files does not play in Media Player, download a free copy of VLC Player and use that.
2016-12-12
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Sparky Flyer
lvl.2

United States
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Thanks again Geebax!
2016-12-13
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Sparky Flyer
lvl.2

United States
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Okay, that sorta worked.
When I download them windows automatically uses Movies and TV to open them, and that just does the same thing as before. If I use VLC Player or Windows Video player, the quality is 2.7k but it starts to lag after a few seconds. Should I wait awhile or is my computer just to slow to handle the 2.7 video? I do have another computer which is a very fast desktop computer (not Windows). Should I try downloading it on that?
2016-12-13
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Kneepuck
Captain
Flight distance : 275105 ft
United States
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Yes, odds are that your computer is too slow.  Windows media player should play them fine if your computer is powerful enough.
2016-12-13
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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I would concur with Kneepuck. A good test for your computer is try to playback footage that's 1080p or lower. If those videos play back fine, then it's the computer.
2016-12-13
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Sparky Flyer
lvl.2

United States
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Thanks for the help everyone!
2016-12-14
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BillW50
lvl.4

United States
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Do you really need 2.7k videos? I only record in 1080p and that usually plays well on almost anything.
2016-12-14
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Sparky Flyer
lvl.2

United States
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BillW50 Posted at 2016-12-14 05:18
Do you really need 2.7k videos? I only record in 1080p and that usually plays well on almost anything.

I would love to get every penny out of this drone; such a big investment ;)
2017-1-2
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