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Phantom 4 Pro plus Map view is not displayed
5631 16 2016-12-13
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YOOANN3
lvl.2
Flight distance : 5581135 ft
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Japan
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The aircraft is Phantom 4 Pro +.
Map view is not displayed.
All of the firmware was up to date.



2016-12-13
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Just to clarify, it's the Japan version, right?
If so, sorry to tell you that it cannot access to Japanese map recently, the case has been transferred to our related department, sorry for the inconvenience caused.
2016-12-15
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jplfly
lvl.1
Flight distance : 492 ft
United States
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I just finished all of the pre-flight preparation on my new Phantom 4 Pro advanced+ and cannot locate the United States offline maps.  The list shown on my display shows only China and does not do anything when I attempt to upload ALL.  Any suggestions?
2017-6-21
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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jplfly Posted at 2017-6-21 08:45
I just finished all of the pre-flight preparation on my new Phantom 4 Pro advanced+ and cannot locate the United States offline maps.  The list shown on my display shows only China and does not do anything when I attempt to upload ALL.  Any suggestions?

You woudl want to reset the app/RC via the Factory Data Reset option. It can be located under Settings > System Settings> Backup & Reset. Let me know if the issue persists.
2017-6-21
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fans1018ee7c
lvl.1
Flight distance : 85075 ft
United Kingdom
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Hi Yooann, I have nearly the same problem. I can switch between camera and maps but there are no maps to display resulting in a blank screen.
2017-6-21
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fans1018ee7c
lvl.1
Flight distance : 85075 ft
United Kingdom
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tried reverting to a previous firmware version with no result. Stumped.
2017-6-21
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fans1018ee7c
lvl.1
Flight distance : 85075 ft
United Kingdom
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fans1018ee7c Posted at 2017-6-21 10:32
tried reverting to a previous firmware version with no result. Stumped.

My maps are back! I had to do a factory data reset to get them though.
2017-6-21
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DownDraft
lvl.2
Flight distance : 2059534 ft
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United States
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DJI-Jamie Posted at 2017-6-21 09:30
You woudl want to reset the app/RC via the Factory Data Reset option. It can be located under Settings > System Settings> Backup & Reset. Let me know if the issue persists.

Had the same problem after updating to the latest ver.  Wish things like this would not happen.
I spent an extra $500 for this display and it is becoming a real pain.
2017-6-26
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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fans1018ee7c Posted at 2017-6-21 11:09
My maps are back! I had to do a factory data reset to get them though.

Good to hear you were able to get it sorted.
2017-6-26
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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DownDraft Posted at 2017-6-26 10:16
Had the same problem after updating to the latest ver.  Wish things like this would not happen.
I spent an extra $500 for this display and it is becoming a real pain.

Did you try a factory data reset, like in post #4?
2017-6-26
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Pelican Perspec
lvl.2
Flight distance : 836106 ft
United States
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Same problem. No map, just white screen with icons for home point and aircraft.  I updated firmware, etc. Factory reset worked for me too. Just fyi I was told by online help that this was an isolated problem and that I should return my controller for service. That was obviously BS.
2017-7-3
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user4d9a27a621
lvl.1
Flight distance : 431880 ft
Australia
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DownDraft Posted at 2017-6-26 10:16
Had the same problem after updating to the latest ver.  Wish things like this would not happen.
I spent an extra $500 for this display and it is becoming a real pain.

I couldn't agree with you more.... The Controller with the screen has more cons than pros in my eyes.
Has anyone figured out to load up a third party app on the controller?
2017-7-3
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Nicol J Craig
lvl.1
Flight distance : 107641 ft
United Kingdom
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DJI-Jamie Posted at 2017-6-26 11:06
Did you try a factory data reset, like in post #4?

Does a factory reset loose all the previous flight data? Because I'd like maps (that aren't in China), but I also like having my flight data.
2017-7-5
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Kuruppu
lvl.2
Flight distance : 501877 ft
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Sri Lanka
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P4 Pro + V2  Map is not Loading (Wifi Inter net is Ok )
2019-4-13
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Kuruppu
lvl.2
Flight distance : 501877 ft
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Sri Lanka
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fans1018ee7c Posted at 2017-6-21 10:32
Hi Yooann, I have nearly the same problem. I can switch between camera and maps but there are no maps to display resulting in a blank screen.

Same issue How to Solve
2019-4-13
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fans7fd99c83
lvl.1
Norway
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Same problem here, I tried factory reset, that did not solve anything, still the same, no map
2019-5-26
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TheInspiredOne
lvl.2
Flight distance : 884918 ft

New Zealand
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fans7fd99c83 Posted at 2019-5-26 01:19
Same problem here, I tried factory reset, that did not solve anything, still the same, no map

Ditto [img=48,48]blob:https://forum.dji.com/468c3203-ba37-4434-9023-30549664bcb7[/img]
9-11 00:01
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