DJI credits applied?
1506 13 2016-12-14
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Harmonix 5
lvl.2
Flight distance : 7628 ft
United States
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any idea when we will have the credit applied to the account?would like to purchase items and it still shows pending avaiable soon...
been three weeks since i have had the drone.

anyone have thier credits applied?
2016-12-14
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fansaae62276
lvl.2

Canada
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Wondering the same thing ...im guessing they dont want any new orders for things till the back log is done...
2016-12-14
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FrequentFlyer
lvl.4
United States
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My credits became available on 11-24 and my Mavic order was placed on 9-28, so roughly a 2 month wait.
2016-12-14
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Lepus
lvl.3

Canada
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It's 25 days after delivery.  Which is silly when they take your money right away
2016-12-14
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Heavysledz
lvl.4
Flight distance : 819491 ft
United States
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yea, I heard they don't give you the credits until sometime after delivery. I guess it stops someone from potentially purchasing something with the credits and then returning the order you got the credits from.....
2016-12-14
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FrequentFlyer
lvl.4
United States
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Lepus Posted at 2016-12-15 04:14
It's 25 days after delivery.  Which is silly when they take your money right away

Its actually smart on DJI's end. Say you buy a Mavic today. They dont want you to use the $10 in credits you  earned, on the next day to apply to a purchase of a battery.
2016-12-14
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Lepus
lvl.3

Canada
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Yes but they credit you directly after the purchase of the DJI Care Refresh.
2016-12-14
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Harmonix, could you please provide me with your order number? I'll help to check it.
2016-12-14
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Harmonix 5
lvl.2
Flight distance : 7628 ft
United States
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DJI Mindy Posted at 2016-12-15 01:26
Hi Harmonix, could you please provide me with your order number? I'll help to check it.

001201455427

thanks!
2016-12-15
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DJI Mindy
Administrator
Flight distance : 7 ft
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Your DJI credit was available on December 15th.
Please check it again.
2016-12-16
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Harmonix 5
lvl.2
Flight distance : 7628 ft
United States
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DJI Mindy Posted at 2016-12-16 02:54
Your DJI credit was available on December 15th.
Please check it again.

confirmed thank you!
2016-12-16
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n8LelChtZQF3
lvl.2

United States
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DJI Mindy Posted at 2016-12-16 02:54
Your DJI credit was available on December 15th.
Please check it again.

Can you check mine please?

001201847645
2016-12-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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n8LelChtZQF3 Posted at 2016-12-17 04:07
Can you check mine please?

001201847645

Your DJI credit is available.
Please check it again.
2016-12-17
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Heavysledz
lvl.4
Flight distance : 819491 ft
United States
Offline

Lepus Posted at 2016-12-14 16:44
Yes but they credit you directly after the purchase of the DJI Care Refresh.

That's because once you activate it, you can't return it....
2016-12-17
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