fans78ac1861
lvl.3
Flight distance : 1234993 ft
Australia
Offline
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Gday
I bought a Phantom 4 in about April 2016, so far it has been back for a fault fo be fixed for a focusing problem. Then a a few months after a battery error which Dji informed me was a App problem! Then it occurred again down the track so i reported it to service, was told sorry its out of warranty, after a few emails informjng them i was advised it was fine it was recalled for repairs, all done.
I have 3 batteries 2 of which i I purchased when they were only available form the Dji store, one of these now is dead, no lights at all. I have tried everything and I look after my gear and batteries.
Yes its out of warranty and yep that what I got i got from Dji nothing more apart from sorry.
So in 8 months i have a P4 that i took to Botswana and Africa and all the vision was out of focus, then a faulty battery and now a dead one. So with a outlay of over $3200 AU and having this sort quality I feel pretty let down with the quality. I cant handle failures but this is ridiculous!
How am I supposed to take all the promotional work done by Dji seriously, and also run a business or try to with with out at least 3 drones and 4 or 6 batteries for each tol allow for failures! I was intending to buy a Inspire 2 but around $10000 AU based on previous quality I'm better of with a second hand Inspire one In good condition, at least it wont cost me as much to repair when its OUT OF WARRANTY |
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