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updated firmware yesterday and now sport mode compass error
1839 25 2016-12-16
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freddyms
lvl.3
United States
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only when I have it going fast it will always have a compass error. and only in sport mode. when I slow down it goes away. im pretty sure it has something to do with high rpm of motors. should I put it back to old firmware or just know it is due to interference of the motors rpm.
thoughts???
2016-12-16
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Watty2000
lvl.4
Flight distance : 1074301 ft
United Kingdom
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http://forum.dji.com/thread-76005-1-1.html
2016-12-16
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freddyms
lvl.3
United States
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Watty2000 Posted at 2016-12-16 07:37
http://forum.dji.com/thread-76005-1-1.html

thanks for that
2016-12-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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Did you capture a screenshot of the error message here?
Will GPS mode change into Atti mode when this error pops up?
2016-12-18
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DJI_FC
DJI R&D Squad

Hong Kong
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This new firmware has a much more safer compass switch strategy~ Can avoid the TBEs ~
2016-12-18
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Apriliamgt
Second Officer
Flight distance : 1155823 ft
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United Kingdom
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But concerning the compass wants to switch as soon as forward momentum is gained .. and constantly flashes RED.. it's rather off putting and worrying
2016-12-18
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Nyikhmur
lvl.2
Hungary
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Hi! Unfortunately this can also happen during RTH! If aircraft reaches top speed of 20 mph in RTH P-mode it gets interference on compass 1 and switches to compass 2! Is it safe to RTH with one compass only???
2016-12-27
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Apriliamgt
Second Officer
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Has more come of this yet...  I need to know if it's fixable or if I need to send my craft to dji
2016-12-27
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Nyikhmur
lvl.2
Hungary
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Apriliamgt Posted at 2016-12-27 21:05
Has more come of this yet...  I need to know if it's fixable or if I need to send my craft to dji

Yes dji give us an aswer!
2016-12-28
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freddyms
lvl.3
United States
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DJI Mindy Posted at 2016-12-18 02:23
Did you capture a screenshot of the error message here?
Will GPS mode change into Atti mode when this error pops up?

no I never did screen shot it. it would be red and say compass error. I will stop or slow down and the it goes away and it goes back to green gps mode. is this why people are having problem with rth too?
2016-12-29
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DJI Mindy
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freddyms Posted at 2016-12-29 07:56
no I never did screen shot it. it would be red and say compass error. I will stop or slow down and the it goes away and it goes back to green gps mode. is this why people are having problem with rth too?

If the warning message is Compass redundancy switch, then you don't need to worry about it.
2016-12-29
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Apriliamgt
Second Officer
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Yeah and also follows with the red bar at the top
IMG_4749.JPG
2016-12-30
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AdwokatDiabla
lvl.1

United States
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I have same problem, I was using my mavic yesterday and this message was going in and out on my screen, I did calibrate my compass at least 5 times but that did not help at all ......
2017-1-2
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Apriliamgt
Second Officer
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any input from DJI ?? I really need to know if this is a firmware problem or a hardware problem
2017-1-3
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Apriliamgt
Second Officer
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Mines going back tomorrow .. already packed . Watch this space
2017-1-3
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takhawaja
lvl.2
Flight distance : 16378 ft
United States
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Apriliamgt Posted at 2017-1-3 11:38
Mines going back tomorrow .. already packed . Watch this space

Did this solve the problem by switching ? Because I am having that problem too where in sport mode it will tell me to recalibrate the compass and all. I think I might just call and have mine replaced too
2017-1-11
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Apriliamgt
Second Officer
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Well I sent mine back.

Dji repair centre is repairing/replacing the compass board ..
So seems there is an issue with people getting this problem
2017-1-12
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Peter Galbavy
Second Officer
Flight distance : 545377 ft
United Kingdom
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Before the firmware update there was discussion about people being told it was a cable routeing issue and required a warranty repair. If this is the case the firmware is simply a workaround for the hardware fault but DJI have not clarified this or issued any kind of recall.

Has anyone had their Mavic fixed so that this error goes away even when driving the battery at full drain? That would confirm it is fixable.
2017-1-12
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Apriliamgt
Second Officer
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As stated above , dji found a issue with mine. So there must be a hardware issue ..

I'll have it back in a few days
2017-1-12
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takhawaja
lvl.2
Flight distance : 16378 ft
United States
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Apriliamgt Posted at 2017-1-12 02:27
As stated above , dji found a issue with mine. So there must be a hardware issue ..

I'll have it back in a few days

Ok cool I will be sending mine in too. Thanks !
2017-1-12
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ari_za
lvl.3
Flight distance : 77300 ft
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South Africa
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same problem here.

sports mode, shortly after reaching max speed (was not windy at the time), the yellow compass redundancy error came folow by the red error bar at the top.

DJI please explain if this is a hardware issue or software?
2017-1-16
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Apriliamgt
Second Officer
Flight distance : 1155823 ft
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United Kingdom
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It's a hardware issue . I've had my compass replaced by dji
2017-1-16
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ari_za
lvl.3
Flight distance : 77300 ft
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South Africa
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Apriliamgt Posted at 2017-1-16 04:22
It's a hardware issue . I've had my compass replaced by dji

And it's fixed on latest firmware?
2017-1-17
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takhawaja
lvl.2
Flight distance : 16378 ft
United States
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Apriliamgt Posted at 2017-1-16 04:22
It's a hardware issue . I've had my compass replaced by dji

Did they charge you for it ? Because they are quoting me $138. My mavic was fine. All I want is the sports mode to be fixed
2017-1-19
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fans093fc0b7
lvl.1
Flight distance : 514373 ft
United States
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I'm having the same problem. Is everyone sending theirs back for repair?
2017-1-21
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freddyms
lvl.3
United States
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I have not been on forums in a bit but now I am curious if I should send mine in??
2017-2-13
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